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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Happy motoring

Since the start of 2020 and the whole covid situation we have dramatically reduced how often we use our car, public transportation has become a much more viable option, but at the same time with a young family we still feel that owning our own vehicle is still a necessity. By Miles is the perfect solution, you basically pay when you drive, albeit there is an initial premium to pay, but I think it is very reasonable. Reviewed on: 18th August 2022

Perfect

Very satisfied about the company and how much it would get better in the future Reviewed on: 18th August 2022

Simply the best

Customer service has been great, hassle free and very simplistic. This has unable to be conscient and drive less to protect our planet. Reviewed on: 18th August 2022

Excellent Car insurance

Those of us who don’t drive much, this is an excellent and the only choice to have to safe money Reviewed on: 18th August 2022

Get charged on the move!

I love the fact that you don’t get charged more than you use your car. It’s amazing! I highly recommended to everyone. Reviewed on: 18th August 2022

Convenient and easy to use

Great car insurance for someone who doesn't cover a lot of miles in the year. Responsive customer service and good app. Reviewed on: 18th August 2022

Brilliant

The insurance for me is great as I don't drive a lot it saves me a lot of money. Reviewed on: 18th August 2022

Perfect for low mileage drivers

Very easy to use and change vehicles at no extra cost for up to 3 times per annum. Considering the current extortionate fuel cost, car usage is likely to be reduced so paying insurance by mile usage ,makes more sense than ever. Excellent service and stress free. Reviewed on: 18th August 2022

I have been with by mail for a long time

I have been with by mail for about 5 years I never had a single problem they all ways helped me when I needed them very good staff and they very undertaking I am very happy and I will all ways recommend them to any one I know Reviewed on: 18th August 2022

cool by miles

No need to sweat the big stuff sit back in the driving seat and know you only pay for what you use. Let your little tracker do the work and have the added bonus that if your car gets lost it can be easily found even in a big car park. best and fairest insurance I know. Reviewed on: 18th August 2022

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