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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Top-notch

5
I only have a little Smart car, and live in town, so rarely drive it more than once a day, and only locally. By Miles has saved me upwards of £200 a year, maybe more. It was easy to install and the app is helpful in knowing how much each journey has cost. Highly recommended. Reviewed on: 10th September 2019
Emma2049's avatar
Emma2049

At last an insurance company that suits the needs

5
.....of motorists like us . We just pay for the actually milage we drive plus the standard premium saving us a nice little lump sum Reviewed on: 10th September 2019
Graham McKeown's avatar
Graham McKeown

It just made sense to me!

5
The concept was very basic but yet amazing! I just love how you only pay when you drive, the initial payment was affordable. In addition, the super team is only one Tap away via the app. I love apps! and ByMiles app is by far my favourite. I have already recommended to my friends and family. Reviewed on: 10th September 2019
Ibraheem Al-Jumaili's avatar
Ibraheem Al-Jumaili

User friendly and saving me money

5
Perfect policy for me as before I was paying to insure a car for miles that I didn’t drive. I’m saving money and the app is super user friendly! Reviewed on: 10th September 2019
Ed James's avatar
Ed James

Very impressed

5
What a wonderful idea. I love the way the app works and helps me budget and in some way reduce my journeys. Good for me as well as the planet Reviewed on: 10th September 2019
Ben Kelly's avatar
Ben Kelly

Excellent service from by miles

5
Being a low mileage car driver I find this company to be ideal for all low users and would highly recommend by miles Reviewed on: 10th September 2019
Deanna Potter's avatar
Deanna Potter

Best insurance ever

5
Very professional and good value for money. Absolutely best!!!! Reviewed on: 10th September 2019
Robbie 's avatar
Robbie

Miles review

5
Excellent service no exactly what i have to pay every month can track what I’ve done and where my car is brilliant Reviewed on: 10th September 2019
Tony morrow's avatar
Tony morrow

Easy to switch, experience to date has been great

5
No hassle, low cost and friendly service. Reviewed on: 10th September 2019
Ollie Blears's avatar
Ollie Blears

Best Car Insurance By Miles...!!

5
Switched to ByMiles this year, and cannot rate them and their approach highly enough... its not only the most cost effective car insurance solution I've ever purchased, but I know on a trip by trip basis what its costing me. Great work guys and good luck with the awards.... you deserve them...!! Reviewed on: 10th September 2019
Tony's avatar
Tony

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