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By Miles: Car insurance reviews

4.90
Based on 13,043 reviews, last reviewed 29th Aug 2025
32800% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Low mileage driver - best insurance offer Low mileage driver - best insurance offer Reviewed on: 29th August 2025
Kathryn J's avatar
Kathryn J

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13043)

Winner By Miles

5
The first time I have enjoyed holding car insurance! Following accepting the straightforward online quotation and receiving the plug in the Miles Tracker, I now have insurance with the added bonuses of journey records and 'find my car'. Reviewed on: 16th August 2019

Brilliant value and excellent customer service

5
I have been with by Miles since March and everything was simple to set up. The insurance because of how little mileage I do was brilliant. It's literally half of what all other insurers were quoting me. And with the new system to change car in place, it makes transferring my insurance to my new car so easy and it's explained so simply! Brilliant customer service by Frank also. Reviewed on: 16th August 2019

Best insurance ever

5
This is the type of insurance,I think everyone will like it,so cheap and secure Thanks Reviewed on: 16th August 2019

Low cost car insurance

5
Its great that you can see what miles you do and you only get charged by the mile. Its car insurance made fun! Reviewed on: 16th August 2019

pay as you go

5
best car insurance yet works out a lot cheaper than any other car insurance I have known so easy to set up with tracker and follow all your journeys on line or with the app. mr a j whyman Reviewed on: 16th August 2019

A fresh breeze blow through the car insurance business "BY MILES"!

5
I am a new customer to By Miles but what a good idea for those of us who have quite a low mileage. The service is first class and the little milage device very easy to fit. Small criticism here - on my car, the socket of this has a little door which will not close with the device fitted. But hey ho if that's the only problem it's not much to worry about. I would recommend this insurance to anyone. Reviewed on: 16th August 2019

Amazing

5
No hassle love the app always no what my bill is each month and wow it halfed my insurance compared to the last insurance company I was with. There easy to contact and always polite well mannered and go the extra mile. I would recommend to anyone wanting cheap reliable insurance there fantastic Reviewed on: 16th August 2019

Fits my driving style

5
I’m receiving an education on how much I drive—I am trying to reduce how much I pollute—and I appreciate paying insurance by the mile as it rewards me for driving less! Reviewed on: 16th August 2019

Brilliant

5
Decided to give ByMiles a shot after receiving annual renewal quote from another big name insurerer. 4 months in and if things stay as they are will be paying half of what I was quoted in my renewal. Awesome! Reviewed on: 16th August 2019

Brill company

5
There to help day and night, quick answers via there live chat the car medic us brilliant and diagnosed my cars problems straight away Reviewed on: 15th August 2019

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