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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

The best

5
Saved me a lot of cash as I rarely drive my car. No brainer! Reviewed on: 10th September 2019
Illy Lee's avatar
Illy Lee

Perfect Insurer for the young

5
I’ve got the best insurance with the policy ByMiles can offer. If you are young or otherwise not using your car that much, theres no other insurer that could beat ByMiles. Not even by a mile ;) Reviewed on: 10th September 2019
Janos's avatar
Janos

Value and Service

5
We saved £500 with ByMiles compared to our previous insurer. The whole process has been smooth and seamless. It is a brilliant concept to pay for what you actually need and, for a low-miler, like me to not be paying loads for my car to sit in the street. Would recommend everyone checks them out. Reviewed on: 10th September 2019
Lesley Tulley's avatar
Lesley Tulley

Great value and awesome app!

5
Reduced my Direct Line cost by a ridiculous £600 per annum, very easy to set up, journey by journey cost breakdown all through an excellent app. Highly recommend Reviewed on: 10th September 2019
Kirk Fletcher's avatar
Kirk Fletcher

Super helpful customer services

5
The application form was very easy to complete and the welcome emails only included the relevant information clearly. My tracker came as expected and I was given enough time to install it. Any queries I have are answered within a couple of hours and a follow up email always comes to make sure all is well. I am super pleased with smooth everything has been. Reviewed on: 10th September 2019
Tate's avatar
Tate

Brilliant for low mileage drivers

5
Cost effective, great scheme, easy access on internet Reviewed on: 10th September 2019
alan fielding's avatar
alan fielding

Really efficient

5
Works environmentally as it encourages you to drive less and is easily manageable on-line. Reviewed on: 10th September 2019
Gail's avatar
Gail

Meets my customised needs.

5
Why shd we pay for a service which we don't get to use. By miles is tailor made. Pay as you go. Thats the way to go. Reviewed on: 10th September 2019
Dhawal's avatar
Dhawal

Easy to use and very fair

5
Perfect for people who do less miles in the city Reviewed on: 10th September 2019
Chetan's avatar
Chetan

A fairer way to insure your car

4
Makes sense to pay as you use your car and do the miles Reviewed on: 10th September 2019
Scarlett's avatar
Scarlett

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