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By Miles: Car insurance reviews

4.90
Based on 12,694 reviews, last reviewed 11th Aug 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I had a non fault bump last year and the insurance w... I had a non fault bump last year and the insurance was brilliant. Courtesy car delivered the next day, repair arranged and my car collected without de... Read more Reviewed on: 11th August 2025
Barbara W's avatar
Barbara W

Latest lowest rating:

1

Absolute sham of a company. Absolute sham of a company. The underwriting insurer is UK Insurance. In the event of a claim you will speak to Auxillus (claims handler). Then UKI wi... Read more Reviewed on: 12th March 2025
Liam S's avatar
Liam S

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (12694)

Amazing concept and worthwhile for city driver's

5
Brilliant idea for those who use cars for weekends. Makes you more environmentally conscious and have the option to use car as and when. Totally recommend Reviewed on: 1st August 2019

Where have you been all my life??

5
Excellent concept, wish I’d thought of it Reviewed on: 1st August 2019

Simply the best ..... by miles!

5
If, like me, you are a low mileage driver I cannot see any reason why you wouldn't choose By Miles for your car insurance. Apart from their brilliant concept of low mileage should equate to lower premiums, their website and app are straight forward, concise and very easy to navigate and should you not find the answer to your specific question their team are a joy to engage with. Would give them 10 stars if I could and have no hesitation in recommending them to any low mileage driver. :-) Reviewed on: 1st August 2019

Breathtaking!

5
Found Bymiles at my most desperate time, uncomplicated policy with avoidable premiums. Reviewed on: 1st August 2019

Best idiea ever ... and best bye miles...

5
I dont do a lot off miles pearsonaly and was fed up with paying over the odds for car insurance and have always thought that insurance company's should reward their good drivers... then i found ..By miles you dont pay over the odds you just pay a little up front and for miles what you do and you can earn free miles rewards so to be honest i think its the best idea and best car insurance BY MILES ..... Reviewed on: 1st August 2019

Makes perfect sense

5
The model of insurance just makes sense. Pay for how much you drive as it's during driving that the highest risk of a claim can occur. Reviewed on: 1st August 2019

Saved me a lot of money

5
I am pleased with this company not only have I saved a lot of money I wish I had knew about them before because I could have saved even more and also the response from their customer services has always been very helpful every time Reviewed on: 1st August 2019

Perfect for city dwellers and those with varied jobs

5
Perfectly tailored insurance for my needs. The pay as you go formula has so far saved me around £60pm, averaging around £15-£20pm. The saving lets me reinvest in a better car and help my outgoings reflect my income. The app also makes tax returns a doddle by auto-tracking journeys. Cannot recommend highly enough! Reviewed on: 1st August 2019

Great sevice

5
I found this site , and was a bit curious at first as never heard of them , yet I jumped on the bang waggon and gave them a shot , to my amazement everything was quick and efficiently with the service I received , equipment came fast and I like the fact that you can track your mileage and can check if anything is wrong with car on the app , you can keep track off your mileage and only pay for what you use unlike other companies that cost a fortune, I would highly recommend anyone to this company as I think they are great . Reviewed on: 1st August 2019

Win on wheels

5
Really pleased with myself that I found an insurance company who is no trying to rip me off. For a small up front outlay I now pay when I drive and avoid eating high insurance premiums when my car is in the garage. So happy with this arrangement Reviewed on: 1st August 2019

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