Write a review

By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (12695 reviews)

View other By Miles products

4.90

Based on 12,695 reviews, last reviewed 11th Aug 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Low mileage driver As a low mileage driver By Miles coverage is ideal for me. Reviewed on: 11th August 2025

Latest lowest rating:

1

Absolute sham of a company. Absolute sham of a company. The underwriting insurer is UK Insurance. In the event of a claim you will speak to Auxillus (claims handler). Then UKI wi... Read more Reviewed on: 12th March 2025

Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

By Miles Car insurance reviews (12695)

Win on wheels

Really pleased with myself that I found an insurance company who is no trying to rip me off. For a small up front outlay I now pay when I drive and avoid eating high insurance premiums when my car is in the garage. So happy with this arrangement Reviewed on: 1st August 2019

Exceptional service

This is the 1st year I have been a member but would recommend to all. It’s very clear what is being paid for, fair and equitable with excellent customer service Reviewed on: 1st August 2019

Great for infrequent drivers

Love bymiles. Everything has been so simple and straightforward. I can’t speak to the claims experience, but so far every touchpoint has been easy and efficient. Reviewed on: 1st August 2019

Amazing insurance concept - already highly recommended!

The idea of wanting to keep my insurance premium low, but met with the need of first class fully comprehensive cover, was always a mean ask until I was recommended ByMiles. The quoting process was easy and efficient, made streamline by their innovative brand and step-by-step website. The final quote was surprisingly competitive and the concept of tracking my miles on an app, paired nicely with the low "Mummy miles" I do on school runs and trips to town. I have been so impressed by the communication via the app plus email, and the low monthly cost, I have since recommended to family, who have taken up this new forward thinking way of insuring your vehicle. Will definitely be renewing at the end of the policy. Reviewed on: 1st August 2019

Simply the best .... by miles!

If, like me, you are a low mileage driver I cannot see any reason why you would use anyone other than So Miles for your car insurance. Apart from their absolutely brilliant concept that lower mileage should equate to lower insurance, both their website and the app are easy to navigate and their team are an absolute joy to engage with should you not find the answer to a specific question on their site. I would give them 10 stars if I could and have no hesitation in recommending them to other low mileage drivers. :-) Reviewed on: 1st August 2019

Great cover for a great price

Tracker car insurance at a fair one off payment price, then low cost pence per mile. For me it works out a lot cheaper than other insurers. Simple and easy to use app that keeps your journeys logged! Highly recommend! Reviewed on: 1st August 2019

By Miles

Wish that i knew about By Miles,a lot sooner,excellent idea for people like me who only drive a few miles in a week.It works out a lot cheaper than my normal insurance. Reviewed on: 1st August 2019

Saved me a lot of money

Saved me so far about 400£ Always super helpful and responsive on the customer help desk. Will probably stay with them next year ! Reviewed on: 1st August 2019

Handy and cost effective insurance

Found By Miles easy to use , informative about my daily journeys and shows me how much my journeys cost. In all it has made me more efficient with how I make my journeys. I have also found the customer service team to be helpful as well. Reviewed on: 1st August 2019

Brilliant Idea pay for what you usr

Wished I had heard about it sooner Reviewed on: 1st August 2019

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Car Insurance
from AIG 3.50 from 2 reviews
Caravan Insurance
from Staveley Head 1.33 from 10 reviews
Car insurance
from Hastings Direct 3.05 from 651 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

By Miles: Car insurance reviews

200% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (12695)

Win on wheels

Exceptional service

Great for infrequent drivers

Amazing insurance concept - already highly recommended!

Simply the best .... by miles!

Great cover for a great price

By Miles

Saved me a lot of money

Handy and cost effective insurance

Brilliant Idea pay for what you usr

Review By Miles: Car insurance now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024