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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent saving for me as I don't doany miles.

5
I made a promise to lower my premium tbis year and asked my and personal finance clerk to achieve it. She said yu must be joking as it was set to increase to £330. Then she found Miles and I estimate at about six quid a month for miles travelled I am quids in. Reviewed on: 4th August 2019

Best insurance company in the UK

5
Reliable and competitive prices, suitable for all needs. Reviewed on: 4th August 2019

Fabulous

5
Great service no problems so far. Reviewed on: 4th August 2019

Great value for money

5
It is so difficult to find affordable car insurance these days but with By Miles, you only pay for how much you drive. So for someone like me, who doesn't drive a lot, it's the perfect choice as I save so much money per year while knowing that I am fully covered. Reviewed on: 4th August 2019

A new approach to car insurance

5
Very helpful customer service. Easy to sign up for this insurance and install miles tracker. If one does the average or, better still, less than the average number of miles, one can save money by, for the most part, only paying insurance for the miles driven, Reviewed on: 4th August 2019

Cost affective

5
Very pleased with the service and insurance a cheep way to stay on the road as I dont do many miles I find it very cost affective I have told friends and family and they are surprised to see how cheep it is to insure thank you Reviewed on: 4th August 2019

Great value for money.

5
As an A to B driver, By Miles is great for me because it means I benefit from significantly cheaper car insurance. The app/website are incredibly easy to navigate and allow me to keep track on what my spend is for the month. There are no hidden costs and I’ve recommended By Miles to anyone who will listen to me! Reviewed on: 4th August 2019

Simple to use and value for money

5
Easy to set up, use, and only paying for the miles you travel is very good value for money. Has saved me quite a lot . Reviewed on: 4th August 2019

Amazing for low mileage drivers

5
Not much to say. They're always online for live chats, and the price is simply unbeatable if you're doing low mileage like me. Reviewed on: 4th August 2019

Just the job

5
It’s just perfect for the low mileage user like me Reviewed on: 3rd August 2019

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