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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent Policy

5
Fantastic idea to have this pay as you go by miles insurance policy ! Easy to use, immediate updates on Miles and cost. Encourages me to walk more too! Reviewed on: 18th August 2022
Claire LP's avatar
Claire LP

A hassle free experience

5
Excellent customer service with fair insurance for newly passed drivers. Reviewed on: 18th August 2022
Anonymous 's avatar
Anonymous

The app keeps me informed of all journeys.

5
I just like the way I'm kept informed of the miles traveled and the cost of the journey. Reviewed on: 18th August 2022
Dognanna's avatar
Dognanna

Friendly and efficient service. Perfect for low mileage customers.

5
Very happy with By Miles and have already recommended to friends, one of whom has also taken car insurance with By Miles. Reviewed on: 18th August 2022
Penelope Karsch's avatar
Penelope Karsch

Excellent cover at a great price

5
This is the best value cover I have found in the last few years. Reviewed on: 18th August 2022
Drissa 's avatar
Drissa

Great service and better value than traditional insurance providers.

4
ByMiles has been my insurance company for a few years in a row. It has saved me a lot of money and easy to get in contact via the app. All car insurance should be like this. Reviewed on: 18th August 2022
Aleem's avatar
Aleem

good for low milage car owners

5
the app is brilliant, you are in control of your monthly payment. Reviewed on: 18th August 2022
mike connor's avatar
mike connor

Great for low mileage drivers

5
Easy to set up and started mileage monitoring on day of insurance commencement Reviewed on: 18th August 2022
Philip Bowgen 's avatar
Philip Bowgen

Car insurance how it should be - pay per use

5
Superb service offering insurance related to how much you use the car and risks involved vs paying full whack! Insurance how it should be provided. I recommend this insurance to everyone I meet! Reviewed on: 18th August 2022
Leigh Evans's avatar
Leigh Evans

Great New Way

5
Just seems to be the most logical way to insurer myself on the roads today Reviewed on: 18th August 2022
Roger's avatar
Roger

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