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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

It helps you to minimise unnecessary travelling

4
It has helped me since i joined my miles to minimise unnecessary journeys and pay less Reviewed on: 18th August 2022

A*

5
Reviewed on: 18th August 2022

By miles is the best

5
If you dont drive many miles By miles is the best Reviewed on: 18th August 2022

Great value for low-mileage users

4
Cost effective for low-mileage users. Reviewed on: 18th August 2022

Very good

5
I've used ByMiles for a few years now and can't fault them. As I only occasionally use my car for short trips it suits me perfectly and if I ever have a question I get a quick and friendly response using the web chat on their website. Reviewed on: 18th August 2022

Straight forward, no nonsense

5
Love the simple approach, and great support and features provided. Handy reminder of where you left your car, ensuring you pay Toll charges and similar are also great! Reviewed on: 18th August 2022

Excellent Service

5
Easy to install and monitor the no. of miles used daily. Option to buy additional miles is great. Reviewed on: 18th August 2022

Thoughts of a new customer

5
Seems like a good option for those like me who are low milage drivers. I have made family and friends aware of the company. Reviewed on: 18th August 2022

Extremely economic for low mileage user.

5
Used By Miles this year for first time; very economic for low mileage. The account Web page is easily navigable & simple to see all relevant details. Reviewed on: 18th August 2022

Simple and straightforward

5
By Miles is a unique way to pay for car insurance. You only pay when you are driving. This is exactly what I needed as I don't drive very often. Reviewed on: 18th August 2022

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