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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Really great

5
Really good given my low mileage needs, cheapest too Reviewed on: 18th August 2022

Great value car insurance

5
Great value car insurance and an easy experience. Supplied the black box to install which took about 30 seconds. Shows my mileage and cost of insurance for the month in the app so I know my monthly spend. Why can’t all insurance companies work this way? I am definitely recommending by miles to family and friends. Five star from me. Reviewed on: 18th August 2022

The best Car Insurance Concept of the year

5
Miles insurance is fantastic concept that charges insurance by the Mike's you drive. Drive less you in for a refund and drive more you pay by the mile in pennies. What a brilliant idea that works perfectly post pandemic when there has been a massive change in working culture in the UK. working from home has resulted me in doing far less miles than when I was driving to work. A great solution for when cost of living is biting is all! Reviewed on: 18th August 2022

By Miles car insurance - fairest charging method, very competitively priced

5
I am very satisfied indeed with By Miles car insurance. Their method of charging a base price plus for however many miles I drive a month suits me fine. O The overall costs compare very favourably with those of the competitors. So glad I found By Miles! Reviewed on: 18th August 2022

Excellent insurance company

5
User friendly. Always answer their costumers. Good for those that don’t drive much. Not the best for those that do. Reviewed on: 18th August 2022

First rate provider

5
Ideal for me, and ability to tell where my car has been is very good Reviewed on: 18th August 2022

Fantastic service!

5
A great team who deal with queries quickly and efficiently. Great savings on premiums if you are a low mileage driver. Reviewed on: 18th August 2022

Just does what it's meant to!

5
My regular insurer wanted a ridiculous sum of money for my insurance so went digging to see what else was around. For some reason, all the "traditional" insurers, even on black box policies wanted insane amounts of money, to the point it wasn't financially viable to have a car and significantly more than I paid as a brand new driver! I found By Miles and was impressed. A reasonable and fair quote which also supported the fact I'm a low milage driver. The level of cover was great, everything was very clear, consise and my interactions with customer care have been great. Very impressed. Reviewed on: 18th August 2022

Simple, cost effective

4
ByMiles model is very good, only paying for the mileage you do. Very easy to install the tracker and access your information on the app. Reviewed on: 18th August 2022

Cheapest Car Insurance By a Mile!

4
I've only been with By Miles Car Insurance for 2 and half months. But since being with them, they have been very good with updating information with regards to my policy within a 24 hours period and their prices are the cheapest around. The app is easy to download and helps you to set up the device that plugs into your car, it also sends you daily notifications with the miles you've done on those days, as well as bill updates. Would definitely recommend to family and friends! Reviewed on: 18th August 2022

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