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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

a practical cost effective insurance for people who dont travel much

4
as you see im only here a few months of the year so the by miles is a good solution for people like me. Reviewed on: 18th August 2022

great value

5
This is the first time I had heard about being charged by the mile; it's absolutely the best deal for someone like me who drives so few miles each year but yet had to pay through the nose for all these years! Great innovation, and great value for the customer. Reviewed on: 18th August 2022

Affordable and straightforward

5
I don't drive much and hate paying for expensive insurance when I hardly use my car and only because im a new driver. BYMiles has saved my life. They are affordable and straightforward to keep track of your payments. The app is a bonus. You can locate your car, track your miles and see your monthly usage. I would highly recommend—the best car insurance provider from my experience. Reviewed on: 18th August 2022

Outstanding car insurance

5
Excellent car insurance specially with the cost of living been so high pay for what you have used is the way. Reviewed on: 18th August 2022

Don't buy your Miles get By Miles

5
I wasn't convinced with pay as you go insurance but then my brother introduced me. I was paying around £1200 previously from two big companies, when I changed over to by miles it was basically cut by half. Just before my second year I was getting quotes online around 6 weeks before my renewal, By miles was showing an increase which lead me to look around every more. A month before my renewal I got an email and my insurance decreased. I wish I made the change sooner. Reviewed on: 18th August 2022

Most competitive car insurance that surprises you even more when low mileage

5
The tittle says it all. 1000% recommended Reviewed on: 18th August 2022

Outstanding

5
Fabulous money saver for those who do less than 7000 miles a year. My insurance is now less than half it was before. Reviewed on: 18th August 2022

Best value for money and service!

5
I only pay a small amount for my car insurance as I don’t drive very much, this is so much fairer for all! Luv it! Reviewed on: 18th August 2022

Fantastic Fair Concept

5
Love the concept of Pay by Mile, so you’re literally paying for the journey’s you make…why pay for over estimated miles when you can pay for actual miles driven?! I think the whole concept is fair and reasonable and in favour of the driver, the fact that either you get a refund if you haven’t driven as many miles, or you can just top up your miles at the set price. Love the notifications of what a journey has cost me, and you can keep a track of exactly where you are through the app!! Love everything about it, absolutely cannot fault!! Reviewed on: 18th August 2022

So user friendly. A positive experience for once.

5
Very easy to use app which shows journeys distances and locations, faults showing on car system etc. You know what to expect in advance for each monthly DD which in this financial crisis is crucial for me and many others. It was easy to set up and install - everything provided and no tech knowledge involved! With generous incentives to recommend to friends I have no concerns whether it’s right for them too. Reviewed on: 18th August 2022

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