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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

A new way of insuring my car

5
Having heard of By Miles from the press, media & a friend, I took a look and found that I made considerable savings on my car insurance costs. Job done, you'd expect. But that wasn't all, they communicate in a non-invasive way, that explains what, how & why they're in contact and what they are doing. I like that I know just how much my insurance cost will be for each & every journey (and, as a result, consider alternative ways of travelling, thereby being greener). I not only would recommend it to friends & family, I have already done so. Reviewed on: 18th August 2022

Very convenient and good value for money

5
Very professional, reliable and economic choice for car insurance. More accurate spending for low mileage users, very good value for money. Reviewed on: 18th August 2022

How all insurance companies should operate

4
As a young driver working in central London it what I needed to afford driving. Reviewed on: 18th August 2022

A very happy custer

5
If your a low mileage driver, By Miles is exactly what's needed. I was able to get fully comprehensive insurance at a much lower cost compared to other companies, and the cost per mile means insurance is now a small expense rather than a monthly outlay. Would recommend :) Reviewed on: 18th August 2022

I like By Miles by miles

5
I like the way By Miles enables you to have some control over the cost of your car insurance. The device was very easy to install and only took a couple of minutes to do it. Reviewed on: 18th August 2022

Best deal I have ever had

5
Over the past 3 years I had to shield from Covid and have had 2 operations meaning I couldn't drive for 4 months in total. This insurance has been brilliant and I have yet to pay any extra as I had free miles accumulated! Reviewed on: 18th August 2022

Affordable insurance

5
Its very affordable, great customer service and i love the app where you can track your miles, plan a journey ahead and find out how much it is going to cost. Reviewed on: 18th August 2022

Good price and serice

5
The best choice for low miles driver and new driver..the I hope to continue with them... No high pay insurance anymore. Reviewed on: 18th August 2022

Quick simple great valve

5
Simple to set up understand pay for what you use only super Reviewed on: 18th August 2022

Enjoying the Experience

5
Easy, manageable, and exactly what I wanted in an insurance. Reviewed on: 18th August 2022