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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Enjoying the Experience

5
Easy, manageable, and exactly what I wanted in an insurance. Reviewed on: 18th August 2022

Great for infrequent drivers

5
By Miles is a fantastic concept which works really well for people, such as myself, who drive infrequently (I will be surprised if I do 3000 miles this year). The customer experience has been brilliant and it's super easy to use. I have recommended it to friends and family! Reviewed on: 18th August 2022

Great company

5
Love I only pay for what I use instead of overpaying insurance Reviewed on: 18th August 2022

Excellent value for money. You pay for what you use. Simples !

5
Easy to install the App.Excellent journey details and actual costs shown. Outstanding balance also reported. Reviewed on: 18th August 2022

Great all round

5
Excellent customer service - easy to use app, value for money insurance. Reviewed on: 18th August 2022

Pay for what you drive

4
Easy and cozy. You only pay for what you ride. Reviewed on: 18th August 2022

Pay per mile

5
As a low mileage driver I am pleased that I can save money against higher mileage users Reviewed on: 18th August 2022

Great company

5
Great app. Easy to use. No messing. Just fit tracker and off you go. Reviewed on: 18th August 2022

Quick, efficient, easy and no fuss!

5
Correspondence has been super easy and prompt with a solution to every question that I had. Great customer care every time and seeing reduced rates every year is an added bonus with ‘By Miles’. Reviewed on: 18th August 2022

Easy and Fair Car Insurance

4
This is my second year insuring my car with By Miles and it couldn't have been simpler. I pay one annual fixed rate and then only pay for the mileage that I drive on a monthly basis. This works out well for me as I can actually save on costs and only pay for the mileage that I drive. I won't be changing providers anytime soon. Reviewed on: 18th August 2022

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