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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great Insurance Company

5
I've been with By Miles for 3 years now and I'm quite happy especially with easy contact customer service. Whenever I have a question or issue, get answers and help in a few minutes via live chat. It's a great insurance company if you drive a few miles a day like me. It was also money saver during pandemic while we're in lockdown, not using the car and not paying while not driving. I hope they stay as good as they are. Reviewed on: 18th August 2022

Cheap cheaper cheapest

5
Nice and cheap and easy to set up Reviewed on: 18th August 2022

Best insurance company ever

5
Cheap, straightforward without hidden charges . You can always monitor what you pay Reviewed on: 18th August 2022

Best and most innovative car insurance company

5
The prefect insurance company for anyone especially if monitoring your mileage which is done accurately for you and helps you save money in the process. Excellent customer services too which is always important. Reviewed on: 18th August 2022

Highly recommended, I find it good that you pay for the miles you drive.

5
Experience is good knowing you pay for what you drive Reviewed on: 18th August 2022

The smart way to think

5
Pay by the mile is a brilliant way to save money. Only pay for what you drive. Reviewed on: 18th August 2022

Cheap and convenient

5
Great way to insure your car. You only pay for the miles you drive which means only one thing: Saving money. The added bonus of being able to use the plug-in as for car diagnostics is just brilliant. So not only do I save money on my insurance, I also pick up issues with my car before they become bigger problems Reviewed on: 18th August 2022

Great provider great price

5
Wish I had known about this company sooner they've cut my car insurance cost in half only pay for the miles I drive its brilliant! Reviewed on: 18th August 2022

James, Glasgow

5
First class service at reasonable prices Reviewed on: 18th August 2022

Innovative service

5
I wonder why this idea was not thought before. Well done James and I wish you and your team all the very best. I would strongly recommend this to all my friends, colleagues and relatives. Reviewed on: 18th August 2022

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