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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Good Idea, great execution

Cheaper than the other insurers and broken up into more manageable payments. Its really easy to setup and everything has run very smoothly so far. Wish I’d found these guys a few years ago when I first started driving!! Reviewed on: 18th August 2022

Best fairly valued insurance product

This is a great Insurance product as you only pay when the car is used . Very important with a fair bit of WFH involved now . My Insurabce cost is a fraction of what I was paying for earlier . Everyone I have referred to ByMiles is happy , including an instant when a claim was involved , great service overall. Reviewed on: 18th August 2022

So so helpful

I have had a few problems at the start of my policy with by miles but everyone I have been in contact with has been super helpful. Reviewed on: 18th August 2022

Brilliant idea-well overdue

So happy to have found a fair car insurance deal. I do v low mileage and am getting a tracker which gives me lots of valuable info. Reviewed on: 18th August 2022

Simple and Refreshing

The process of signing up was simple and it is incredibly refreshing to have an innovative insurance provider in the industry. Reviewed on: 18th August 2022

the best car insurance by miles.

Pay as you go doesn't get any better. Why pay for miles you don't use. Join "By Miles" and save money on your car insurance. Cute little device is easy to fit in your car and is not on show. What's not to like. Reviewed on: 18th August 2022

Low price insurance for a weekend car.

I drive a work van through the week which is covered by fleet insurance, when it came to renewing the insurance on the family car tye premiums where much too High for the amount the car was being driven on the weekend..By the miles was a much cheaper alternative and helped me.stay on the road with there low prices. The qpp os fantastic for keepijhntwck of your monthly spending. All In all a great car insurance company. Reviewed on: 18th August 2022

Great service

Great service and app makes the whole experience better. Always know where I am with this. Reviewed on: 18th August 2022

Best car insurance out there!

I was stuck in a situation, paying huge amounts for car insurance and not driving my car a lot (working from home!). I was spending hours and hours searching for “cheap” car insurance which I knew didn’t exist… until I found ByMiles!! Honestly, it was like winning the jackpot when I found them. Literally just paying for the miles I use and nothing else. Some months, I was paying about £5 per month (which is a stark contrast from paying £80+ with other insurance!). Every time I hear someone say “I need to renew my insurance” I feel like it’s my duty to tell them about ByMiles because it has helped me so much, financially. I don’t think I will ever go back to the other insurance companies because ByMiles is just amazing. Not just for the money, but their customer service is excellent as well. You can either have a chat online / via email or give them a call and everyone I have spoken to has been so helpful. It really is the best car insurance ever and I don’t know what I would do without it, especially since working from home, it’s been an actual godsend! Reviewed on: 18th August 2022

recommended- simple, money saving

I switched to By Miles recently. I have a low monthly mileage and many years no claims, but was still paying over £70 per month to a broker for "traditional" car insurance. I'm saving around £45 per month (after the up front payment), the switch was simple, the tracker just plugs in and off you go. The app helps you track your mileage and budget accordingly and I get an email telling me what the monthly cost will be, so no nasty surprises! (I'm also a bit sad and like to track how much each journey costs lol) I've not needed to claim, and hoping I never will so I can't tell you about that side of the company.. but I am completely impressed with everything so far. Reviewed on: 18th August 2022

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