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By Miles: Car insurance reviews

View other By Miles products
4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

recommended- simple, money saving

5
I switched to By Miles recently. I have a low monthly mileage and many years no claims, but was still paying over £70 per month to a broker for "traditional" car insurance. I'm saving around £45 per month (after the up front payment), the switch was simple, the tracker just plugs in and off you go. The app helps you track your mileage and budget accordingly and I get an email telling me what the monthly cost will be, so no nasty surprises! (I'm also a bit sad and like to track how much each journey costs lol) I've not needed to claim, and hoping I never will so I can't tell you about that side of the company.. but I am completely impressed with everything so far. Reviewed on: 18th August 2022
Emma Sherriff's avatar
Emma Sherriff

Good Value Motor Insurance

5
Good value for paying just the distance you drive. Reviewed on: 18th August 2022
C C's avatar
C C

Fairer insurance that only charges by the mile

5
I only use the car for a 30min school run a few times a week so this insurance policy suits me perfectly. Reviewed on: 18th August 2022
P's avatar
P

Great insurer

5
Breath of fresh air. Much awaited innovative insurance method Reviewed on: 18th August 2022
Kamal Rao's avatar
Kamal Rao

Great Product

5
What a discovery finding By Miles, really have disrupted the car insurance market. Reviewed on: 18th August 2022
Kamm Bachu's avatar
Kamm Bachu

So far so good!

4
I like how the all tracks your journeys and provides a cost for that journey almost immediately. Also I love that it is a CHEAP alternative to traditional car insurance. The only downside is that sometimes the app does not work / takes forever to load to the point where I just give up. Also you’re not insured to drive other cars which other providers tend to provide . Reviewed on: 18th August 2022
K Odimayo's avatar
K Odimayo

Keeps you informed at all times

5
I do not do a lot of miles and so far I am very happy with the service provided by the company. I receive mileage information and cost each time I drive my car. It definitely saves you a few hundred pounds a year. Customer service is excellent Reviewed on: 18th August 2022
Anis Kasmani's avatar
Anis Kasmani

Simple, transparent and amazing value

5
Not only are the prices great, the incentives of a refund by not using all your miles is great. Reviewed on: 18th August 2022
Luke Brotherson's avatar
Luke Brotherson

Cost effective, reliable and easy

5
This is my second year with By Miles and I have nothing bad to say. I highly recommend for low monthly costs. I have had no need to make a claim so can’t comment on that. Reviewed on: 18th August 2022
kardall's avatar
kardall

Very convenient

5
Very convenient and easy to manage your budget in case you use your car not frequency (20-30 miles pd). Reviewed on: 18th August 2022
Araash's avatar
Araash

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