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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great idea!

5
As someone who doesn’t use the car very much, this car insurance is ideal for me. I get the cover I need at a very affordable cost Reviewed on: 18th August 2022
katebromley1208@gmail.com's avatar
[email protected]

Insurance done right

5
Perfect solution for a low mileage driver. Way cheaper than the market. Super easy to onboard and use Reviewed on: 18th August 2022
Sanjay's avatar
Sanjay

Easy to join

5
Easy to join on line. First time I've used by Miles and the app is so easy to use. As a pensioner I need to know what miles I'm being charged for Reviewed on: 18th August 2022
CAROL PITTS's avatar
CAROL PITTS

Cheap and cheerful

4
So far very good but need to look into third party cover allowed on other vehicles in emergencies as I have a fully comp policy Reviewed on: 18th August 2022
Asim Mohammed's avatar
Asim Mohammed

Great company

5
Very clear company that’s easy to understand how they and your policy works. The phone app is great with all the details you could need and contact info at the touch of a bottom. Unlike others I’ve been where finding some of their information a minefield to find. Reviewed on: 18th August 2022
Nathan's avatar
Nathan

Money saving

5
By miles is a very easy car insurance to use. You can track your monthly usage and I find it very cost effective. Reviewed on: 18th August 2022
Kate Howard's avatar
Kate Howard

Great value!!!

5
Best value by far for car insurance, if you don’t go over your estimated mileage, they even refund you for the difference. So easy to join, app works great too. Highly recommended to all! Reviewed on: 18th August 2022
Yewhung Chin's avatar
Yewhung Chin

Best car insurance company with amazing customer support

5
I have never experienced such good customer service from an insurance company. They are economical and so friendly staff to talk to.The app is really good too. Reviewed on: 18th August 2022
Praveen Sreenivasan's avatar
Praveen Sreenivasan

Best car insurance Ive ever had

5
For low mileage drivers, this is by far the best insurance available. Great value, easy, flexible and friendly customer service. Fortunately I’ve not had to make a claim yet so can’t comment on that but so far, well impressed! Reviewed on: 18th August 2022
Ben Marshall's avatar
Ben Marshall

Best flexible insurance

5
It has been straight forward and the app updates whenever you use your car so you know you are aware of your mileage usage. Reviewed on: 18th August 2022
gsamri_l@hotmail.com's avatar
[email protected]

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