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By Miles: Car insurance reviews

View other By Miles products
4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

No drama and easy to use

5
I've been a customer for three years. The app and experience are intuitive, the customer service team are helpful with all my enquiries, and the pricing is extremely reasonable. I've had one small claim (windscreen), which was dealt with seamlessly. I've been driving for over a decade; this is the best car insurance company I've ever had. Reviewed on: 18th August 2022
Naz Haque's avatar
Naz Haque

Great for low mile drivers

5
By far the best insurance company I’ve been with- love how fair the system is- quick costumer service chat with the app and added bonus of tracking in case your car is stolen. If you have long commutes it may not be for you but even saying that my partner works quite far from home and by miles is still much cheaper than what you get on the other comparison sites Reviewed on: 18th August 2022
Que's avatar
Que

Great company

5
Easy to communicate with, always helpful and super friendly Reviewed on: 18th August 2022
Kerrie 's avatar
Kerrie

Great!

4
Polite, professional and helpful customer service. Informative and user-friendly website which is equally as great. And of course superb pay-by-mile money saving concept! Reviewed on: 18th August 2022
Mohammad 's avatar
Mohammad

The best Car Insurance

5
I am amazed at how much money I am saving every month since I became insured with By Miles. Paying a small amoynt each month and a few pence for each journey I make. Perfect for me. Reviewed on: 18th August 2022
Ruth's avatar
Ruth

great oppertunity to save money

5
I do not use my car that often due to having access to a work vehicle. This insurance allows me to save money due to this. Reviewed on: 18th August 2022
carly682's avatar
carly682

Fair insurance

5
The best car insurance experience I've had. I changed from a standard insurer this year who treated me with contempt. By Miles was so straight forward to set up. Clear about costs which were very reasonable. I like the way I'm only being charged while I'm actually driving, why didn't anyone think of this sooner. Customer service efficient and prompt. Reviewed on: 18th August 2022
Nick Reynolds 's avatar
Nick Reynolds

Saved a Shed Load

5
I saved a shed load of money by switching to By Miles. They're not just streets ahead of the competition... they're like the M1 plus the A1M ahead!! Reviewed on: 18th August 2022
Sandra Orlando's avatar
Sandra Orlando

So ideal for me..

5
Keeps me abreast of mileage and costs at this difficult time. Reviewed on: 18th August 2022
Sandra Buckley's avatar
Sandra Buckley

Best move I made regarding car insurance.

5
I am a pensioner who drives for convenience , not so many miles nowadays . This type of policy suits me very well Reviewed on: 18th August 2022
Barrie Clapp's avatar
Barrie Clapp

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