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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Efficient

3
Simple, cost affective and great app Reviewed on: 18th August 2022

Great Insurance on Pay as you go!!

5
I have been a customer of By Miles for a few years and I have enjoyed their cheapest cost of the insurance along with their excellent customer service. Reviewed on: 18th August 2022

By Miles the Best

5
I think by miles for me is the best because I’m of a certain ages and I don’t do a lot of mileage. Overall it saves me a lot of money each year. I vote it excellent. Reviewed on: 18th August 2022

Great system

3
You get regular updates on the miles that you have used so you know exactly where you are Reviewed on: 18th August 2022

Great value

5
The best value car insurance by far Great customer service Reviewed on: 18th August 2022

pay for what you use

5
dont pay for your car to be sat on your drive Reviewed on: 18th August 2022

Very comprehensive cover

5
Very easy to get cover when other insurance companies give you higher then average price for car insurance… Reviewed on: 18th August 2022

Great for low mileage

5
Easy to use and great pricing, especially when only having low mileage Reviewed on: 18th August 2022

Quick, easy and much cheaper!

5
Joined ‘By Miles’ last month following a recommendation from a family member. I’ve been with a leading competitor for years but received no loyalty bonuses etc. By Miles offer far better rates and I love the concept. Really easy to sign up and lots of options to make things much cheaper. Really impressed so far! Reviewed on: 18th August 2022

Fantastic way to insure your car on the basis of only pay for it when you use it

5
Good insurance the best I have ever had Reviewed on: 18th August 2022

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