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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Awesome provider!

5
My friend recommended By Miles to me as I don't use my car too frequently or for long journeys, I couldn't believe it when I got my quote that was significantly cheaper than other providers! I am really pleased that I could be given money back at the end of the year and it was all really easy to set up. Thanks! Reviewed on: 18th August 2022

Halved my annual price

5
Let's face it insurance companies are about as popular as Boris Johnson we all feel like we're being ripped off until bymiles that is! Simple process literally halved my annual insurance bill makes a huge difference especially in today's economic climate! Reviewed on: 18th August 2022

Very easy, good app

5
Cheaper to insure and very easy setup Reviewed on: 18th August 2022

By miles by far the best

5
I was happy to find by miles as not only we’re they the best price when I did search for insurance but also very good customer service and the app is very easy to use. Reviewed on: 18th August 2022

Great!!!

5
Very easy and simple app hardware and staff. Thanks Reviewed on: 18th August 2022

value and technology

5
Second year prices slightly lower than first year so much appreciated. Overall great value and good technology Reviewed on: 18th August 2022

best for low miles saved over £1000

5
this insurance company is perfect for my low mile use. recommend highly. saved over £1000 per year vs regular insurance companies Reviewed on: 18th August 2022

Find your feet

4
At first using the online site can be a tad confusing however once you 'find your feet' so to say all comes clear, Since joining 'By Miles' I have saved around £150 in my first year. I can only suggest you make the move to cheaper car insurance, come and join us Reviewed on: 18th August 2022

Great value

5
As a fairly infrequent driver, By Miles' pay-as-you-go model provides far better value than traditional policies. Brilliant concept. Reviewed on: 18th August 2022

By miles

5
By miles has high quality and always supportive. Reviewed on: 18th August 2022

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