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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Halved my annual price

5
Let's face it insurance companies are about as popular as Boris Johnson we all feel like we're being ripped off until bymiles that is! Simple process literally halved my annual insurance bill makes a huge difference especially in today's economic climate! Reviewed on: 18th August 2022
Miss Stevens 's avatar
Miss Stevens

Very easy, good app

5
Cheaper to insure and very easy setup Reviewed on: 18th August 2022
Can Atalay's avatar
Can Atalay

By miles by far the best

5
I was happy to find by miles as not only we’re they the best price when I did search for insurance but also very good customer service and the app is very easy to use. Reviewed on: 18th August 2022
S wood 's avatar
S wood

Great!!!

5
Very easy and simple app hardware and staff. Thanks Reviewed on: 18th August 2022
Robert 's avatar
Robert

value and technology

5
Second year prices slightly lower than first year so much appreciated. Overall great value and good technology Reviewed on: 18th August 2022
Paul Hayler's avatar
Paul Hayler

best for low miles saved over £1000

5
this insurance company is perfect for my low mile use. recommend highly. saved over £1000 per year vs regular insurance companies Reviewed on: 18th August 2022
tyrone lebon's avatar
tyrone lebon

Find your feet

4
At first using the online site can be a tad confusing however once you 'find your feet' so to say all comes clear, Since joining 'By Miles' I have saved around £150 in my first year. I can only suggest you make the move to cheaper car insurance, come and join us Reviewed on: 18th August 2022
philip clarke's avatar
philip clarke

Great value

5
As a fairly infrequent driver, By Miles' pay-as-you-go model provides far better value than traditional policies. Brilliant concept. Reviewed on: 18th August 2022
Steven Hutt's avatar
Steven Hutt

By miles

5
By miles has high quality and always supportive. Reviewed on: 18th August 2022
Destiny Mayaya's avatar
Destiny Mayaya

Efficient

3
Simple, cost affective and great app Reviewed on: 18th August 2022
Lucy's avatar
Lucy

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