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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Efficiently run insurance

All appears to be run very efficiently, although I have only recently been using this insurance, but so far so good! Reviewed on: 17th August 2022

Best deal

Best valued and reasonable insurance for those who drives infrequently with less than 4000-5000 mileage annually. Reviewed on: 17th August 2022

Very good insurance

I am very pleased with my Gomiles insurance think it is a really good idea. It had save a money and is no problem to install the required meter. Reviewed on: 17th August 2022

Polite and informative

I had a chipped windscreen and they had someone out to it the following day to fix! Very informative and polite. Couldn’t recommend anymore! Reviewed on: 17th August 2022

Instant update on miles driven!

Makes me think about unnecessary journeys- and was good proof of where I have been when I was sent a parking fine I was able to use as evidence to appeal! Reviewed on: 17th August 2022

Excellent and efficient

Always there to help never had any issues dealing with my query, customer service has been spot on. The app is also very easy to use. Rely happy with the service Reviewed on: 17th August 2022

Simplicity

Only took a few minutes to fill in the online forms no unnecessary jargon and the mileage “gizmo” box took me less than 30 seconds to put in place and on top of all that l saved over £200 on a policy that covers all my needs thanks By Miles. Reviewed on: 17th August 2022

Cheap

Makes it cheaper for the insurance as you’re only paying the miles you drive. However, If you’re someone that does a lot of mikes then maybe not. Reviewed on: 17th August 2022

Best I've ever had!

By Miles is by far, the best insurance for my car. It saves me money, and being a mummy that's extra food for the babys tummy. Reviewed on: 17th August 2022

Efficient

By Miles is almost £100 cheaper per month than my previous Insurer! I never have any issues and have enjoyed being with them over the last few months Reviewed on: 17th August 2022

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