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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great insurance

5
This company is great you pay your standard flat rate then pay for what you use in miles for me this is great as I’m not using the car every day Reviewed on: 17th August 2022
Scott vale's avatar
Scott vale

It works for me!

5
The By Miles offering suits my lifestyle and driving habits perfectly. I share with my daughter, and when she uses the car she knows exactly what to contribute. The app works well and is very informative. Overall a very positive experience. Reviewed on: 17th August 2022
FTD's avatar
FTD

Miles better than other insurance company's.

5
I find with miles insurance is Perfect for people like me. If you only do say 3 to 5 thousand miles a year your insurance will be far less than any other insurance company .more people need to find out about miles insurance. Perfect for millions of people like me thank you miles. Reviewed on: 17th August 2022
John Armitage's avatar
John Armitage

Great insurance

5
Pay as you go fab insurance company Reviewed on: 17th August 2022
Liam mathews's avatar
Liam mathews

You only pay for what you use

5
Everything is done online, if you have a query they soon come back to you,no waiting on the phone Reviewed on: 17th August 2022
David Burton's avatar
David Burton

Best idea ever for low mileage drivers!

5
Whole process was super easy, quote was saving me money from day 1, any queries answered promptly - no hesitation in recommending to others! Reviewed on: 17th August 2022
Ray's avatar
Ray

By Miles

5
Easy to use, helps keep track of actual cost. Reviewed on: 17th August 2022
Paula's avatar
Paula

Perfect flexible insurance for city drivers

5
We work from home and only use our car on weekends, by miles is perfect for us because of this - it cut all other quotes in half! Plus the app that monitors your miles is well developed and handy to see your usage! Reviewed on: 17th August 2022
Lindsay Smith's avatar
Lindsay Smith

By Miles Magic Moment

5
I used to pay an enormous amount of money for my insurance. Then i discovered By Miles. That was my magic moment as ever since i have saved an incredible amount of money as well as receiving a first class service from the momentous team at By Miles. Reviewed on: 17th August 2022
Beverley Reynolds's avatar
Beverley Reynolds

Brilliant concept

5
So much cheaper than traditional car insurance, and so much fairer. Reviewed on: 17th August 2022
Geoff's avatar
Geoff

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