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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Perfect for my lifestyle

5
I rarely use my car but I do still need it, so bymiles means that I can afford to keep running it, rather than paying a large amount on insurance for a car that’s hardly ever taken out. Also recommended to my partners mum and she loves it too Reviewed on: 16th August 2022

Brilliant company Brilliant Idea

5
This insurance is perfect for me as I don’t do many miles in my car. I have recommended By Miles to a lot of people as I think the idea is brilliant and it totally works for me Reviewed on: 16th August 2022

Best car insurance

5
Cheapest and the most reliable car insurance. Pay only when u drive and your car is insured all the time. And If you do more than 150 miles per day you won't get charged nothing on top. How cool is that ? Reviewed on: 16th August 2022

Happy driver

5
Great insurance, perfect for me because I don’t use my car every day and I can pay exactly for what I used Reviewed on: 16th August 2022

Fantastic Company

5
Since using By Miles, I have not had a single issue with the company. They are easy to contact and setting up with them is nice and straight forward. Reviewed on: 16th August 2022

Insurance for the Low Mileage Driver

5
By Miles is the perfect car insurance for the money conscious low mileage driver. It is so easy to arrange, the tracker comes with instructions for your car and I found it easy to do. The app is easy to download and use, send a message via the app should the tracker need to be removed for service. Notification every month detailing mileage used and that months cost. I am one happy motorist! Reviewed on: 16th August 2022

Unbeatable pricing structure

5
The pricing structure is the big attraction. You pay about two thirds of the premium upfront and the rest is paid monthly on a mileage basis. Great for cash flow and greater still when you have a low milage month. Reviewed on: 16th August 2022

Nice and Cheap

4
It's good if you know you drive less, If you drive a lot then it's not the one for you. Reviewed on: 16th August 2022

Best car insurance

5
I'm amazed and regret not having this insurance before. Cheapest car insurance and ByMiles App works great without any issue. Customer Services team is also great and approachable. Highly recommended Reviewed on: 16th August 2022

Great company and excellent service

5
I have chosen this company this year and am very happy for their service Reviewed on: 16th August 2022