Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Best insurance

5
I came across by miles when looking for renewal quotes I had been with my previous one for years and they just wasn’t willing to help out with the cost and my insurance was so high! So I decided on by miles! It has amazing coverage with amazing prices and so simple to set up it has been a massive help financially as well with the cost of living taking a hit on me and many others this has helped to cut back on some cost now my brother and dad are by Mile users! Amazing company Reviewed on: 16th August 2022

the way car insurance should be

5
the future of car insurance in my view, cheap overall and pay for what you drive. Reviewed on: 16th August 2022

Savings!!

5
I chose By Miles as they were £230 cheaper than the nearest competitor on comparison websites. The best bit of if you do less miles that you put on annual, you pay less. So you could save even more money. Worth having a chat with them to see how much you can save! Reviewed on: 16th August 2022

Will never go anywhere else!

5
By miles has put all other insurance companies to shame. With their ease use app and clear, no hidden fees and upfront company they have earned a live long customer out of me. Reviewed on: 16th August 2022

Amazed!

4
As a new driver, the hardest part of buying a car was finding the perfect insurance company that will offer me everything at low cost. Whilst researching I came across by miles, which offered me a whole load of goodness for a reasonable price. I will definitely recommend to new drivers! Reviewed on: 16th August 2022

Excellent service & app!

5
The app is super user friendly and I can check my miles and budget them daily. Also I love the way I can even do a ‘medical check up’ via the app. Would definitely recommend to friends and family. Reviewed on: 16th August 2022

Great interface!

5
Great customer user interface available to track miles and spend! Reviewed on: 16th August 2022

Don't use or use and save!

5
The longer your car sits on the driveway the more you save(!) but even if you use your car, your journeys have their mileage capped every day, so the price you pay is capped too. By Miles is a no-brainer, win-win! Reviewed on: 16th August 2022

Does what it says on the tin

5
The insurance provided by ByMiles has been transparent and easy to use. The app is a strength - it does exactly what I need it to do! The device to measure my miles arrived soon after purchase with clear instructions for set up. All costs were accurately described before purchase. I have felt more in control of my insurance with this provider and would recommend them. Reviewed on: 16th August 2022

by miles review

5
by miles is excellent for drivers who do not rack up a lot of miles each year. their app is easy to use, and their rates, although climbing recently, are more reasonable for insuring your kids if they are 25 or older. Its a shame that age minimum is not slightly lower as By Miles could be the most competitive for responsible college grads who start driving and need insurance. By Miles should follow what US car insurance companies are doing; reduce premiums and age minimums for university students with higher grades who show seriousness and responsibility reflected by their good grades. Reviewed on: 16th August 2022