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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Only pay when you drive !!

5
Simply brilliant service, only pay when you drive makes the whole insurance set up much better and far simpler, can’t recommend these guys enough 11 out of 10 Reviewed on: 16th August 2022

Good Company not right for me now tho cant wait till my deal ends!!

3
By miles really helpful But i wish i did not go with them and god i cant wait for my deal to end, it is just not right for me and as ended up costing me hundreds more. Reviewed on: 16th August 2022

Exeland

5
Very helpful staff, good team work, always there. Reviewed on: 16th August 2022

Pay only when on the road

5
If a low mileage driver, this is for you or if an owner of a second car just for a runabout. Ideal Reviewed on: 16th August 2022

Quick easy simple

5
Cheaper than anywhere else and you're in control of what's your payment is for. Reviewed on: 16th August 2022

By Miles Review

5
By Miles Car insurance has saved me so much money .. I had insurance with another company that was charging me a ludicrous amount of money to drive my car , I only do about 40 miles a week of driving and it’s seemed unfair the amount I was being charged . By switching to By Miles car insurance I pay much less to insure my car at home and I only get charged for the amount of miles I drive. I have cut my car insurance bill by half allowing me to save more money for my sons future Reviewed on: 16th August 2022

Ideal insurance for low mileage user.

5
I have been using by Miles all this year and passed info to a friend earning myself £100. At present I am doing more mileage because my daughter had a massive Stoke in Truro 5weeks ago. Was transferred to Wigan 3weeks ago. So averageing 60 miles aday. Its great because The extra mileage is paid for from my referral money and I am passing the brand to my grandson who's insurance is due for renewal. Keep up the good work I am very happy with by miles. Reviewed on: 16th August 2022

Cheapest on the market and easy to arrange

5
Cheapest on the market, love the tracker as it tells u how much the journey has cost - easy to set up and arrange Reviewed on: 16th August 2022

Simply the best insurance

5
I'm very happy with your insurance Reviewed on: 16th August 2022

Ideal for low mileage users

5
Easy to install. Monthly update of mileage and costs. Economic. Reviewed on: 16th August 2022