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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Superb

5
Competitive price and fantastic customer service. Good communication and quick response whenever needed. App is so handy and pricing per mile very fair. Reviewed on: 16th August 2022

Saves me money every month

5
The fact that I have full coverage but charged only when am driving is amazing, it’s offers full flexibility and allows me to manage my outgoing so much better especially with unknown cost of living, this is the only service that lets me take control and cut down my car driving and saves me money on insurance. Reviewed on: 16th August 2022

Excellent insurance

5
Brilliant service start to finish. Its an insurance that just makes sense. Keep up the great work. Reviewed on: 16th August 2022

Affordable and seamless digital driven motor insurance

5
For the digital generation, transparency is key! By Miles motor insurance shows me via their app and emails how much miles I drove and thus how much car insurance that costs. This is a breath of fresh air for car insurance and I will be staying with them as long as possible. Reviewed on: 16th August 2022

Great affordable insurance

5
*****prices very good & mileage counted accurately***** Reviewed on: 16th August 2022

Perfect for my needs

5
I save money, and help the planet, by consciously driving less miles. Its affordable and an easy to use system. Reviewed on: 16th August 2022

An appropriate product at last!

5
The business philosophy is wisely targeted.......toward a market sector that is growing. The Customer Experience Team is second to none in its efficiency. Reviewed on: 16th August 2022

2k to 3k miles a year.

4
I recommend By Miles highly as it work out much cheaper for the drivers who drive very little & do short journeys. Reviewed on: 16th August 2022

Great Innovative Customer Oriented Insurance

5
This has been roller coaster insurance service and new concept like pay insurance how much you drive.working in IT and Data side, it’s fantastic app but lot of new features can be added and happy to provide more analytical suggestions as well UIX suggestions on Apps and Insurance wise. Very much customer oriented.love the service. Reviewed on: 16th August 2022

Bargain

5
Saved me loads of money so I'm really happy Reviewed on: 16th August 2022