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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Hassle free insurance

5
This is the best insurance cover I've ever had. Good job, keep going. Reviewed on: 16th August 2022

Affordable insurance based on miles travelled

5
As we don't do many miles the average payment after the initial one, which was aroiund £200, is only about £3 per month which is very affordable. Reviewed on: 16th August 2022

Great insurance providers

5
Great service, app is very handy to use. Able to keep an eye on my mileage. Reviewed on: 16th August 2022

I think everything good

5
I'm happy for with this insurance company Reviewed on: 16th August 2022

Insurance as it should be ...

5
... paying "by miles" is a much fairer way than having a fixed premium. Obviously the less miles you do, the less you are actually on the roads, consequently the risks are lowered. On a fixed premium policy, insurers have to cover the greater risks. Reviewed on: 16th August 2022

Great concept great price

5
I love the pay per mile scheme as I’m never sure how much I drive annually and by miles takes that into account. Even if you go over the price per mile is very fair compared to most competitors. If possible I will be renewing with them next year. Reviewed on: 16th August 2022

Great value !! Fair insurance

5
Got to be the fairest way to get motor insurance. I don't do a lot of mileage so worked out roughly half the premium I was paying . Already recommended to friends and family Reviewed on: 16th August 2022

Awful insurerance company.

1
Simply awful insurance company. The claims process is a complete nightmare. Reviewed on: 16th August 2022

Ideal for weekend drivers

5
We are really happy with our choice of car insurance with By Miles, as we very rarely use the car and it is mainly for short distances. Great way to save money! Reviewed on: 16th August 2022

Cheap and easy

5
Great experience all round. Cheapest I found and it's great being able to track your mileage. Reviewed on: 16th August 2022