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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Simple, smart, and the way forward

5
I always stress about car insurance and renewing it is always something I dread. By Miles is fantastically easy to understand and the accompanying app is great when reviewing my miles and what I have left for the year. I will certainly consider staying with them. Reviewed on: 16th August 2022

Great value

5
Great value insurance great website easy to keep track of your mileage and costs Reviewed on: 16th August 2022

By Miles review

5
Really easy to set up insurance - the app is easy to use. Excellent value for money . Reviewed on: 16th August 2022

Excellent Insurance Company

5
Very good insurers, you can see what you’ve spent each days. Brilliant way of saving money each month Reviewed on: 16th August 2022

On your terms

5
Easy to use and understand coverage. In the days of feeling like you're being taken for a ride, By Miles only charges you for what you're using and when you're driving. An honest approach to insurance and a novel idea leaving you in the driving seat. Reviewed on: 16th August 2022

Excellent Service

5
I am using this since 6 months its very easy and very good service. Reviewed on: 16th August 2022

Great idea to pay my miles driven.

5
All good so far. Easy to set up and monthly notifications are clear and sent in advance of monies becoming due. Have recommended to others who have cars that they don’t use too often. Reviewed on: 16th August 2022

Easy, hassle free and no bulk emails!

5
Was recommended by my husband. Easy to use. I appreciate the reminders before payment taken. But most of all when I transferred insurance to a new car, a few emails and I was on my way. Completely hassle free! Reviewed on: 16th August 2022

Excellent service

5
They are happy to help with any questions Reviewed on: 16th August 2022

Perfect for new drivers.

5
Allows new drivers to have the freedom they deserve without silly rules of black boxes Reviewed on: 16th August 2022