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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Transparent cost, simple to use

5
I like that my insurance cost is based on how much I use my car. The breakdown is transparent and easy to understand. The customer service is great. Reviewed on: 16th August 2022
DaniMcAll's avatar
DaniMcAll

Car insurance without a fuss.

5
Fantastic, insurance without a fuss, only paying for mileage that you do... not what you don't do. Reviewed on: 16th August 2022
Nick Hughes 's avatar
Nick Hughes

Smile by the Mile

5
Great concept well executed. Very much suits my lifestyle Reviewed on: 16th August 2022
Martin Addiscott's avatar
Martin Addiscott

Pay for what you use!

5
Very happy with this insurer, I only pay for the miles I drive and the app is very user friendly! Reviewed on: 16th August 2022
Benf56's avatar
Benf56

The best by miles

5
Great price, easy to set up, great communication of when and how much monthly charge will be. Reviewed on: 16th August 2022
Stephen's avatar
Stephen

Great service at fair cost

5
The best car insurance around in my opinion. Reviewed on: 16th August 2022
Lamiska85's avatar
Lamiska85

Best car insurance

5
Best car insurance for people that dont drive to much such as me . Verry helpfull when you want to get in touch with someone. Great referral program that gets you FREE miles !!! Overall I am verry pleased I found by miles and will definitely recommend them again to anyone Reviewed on: 16th August 2022
Stav623e's avatar
Stav623e

My thoughts on By miles

5
I'm really pleased with By Miles as I only get charged for the miles that I do which is really good in these days of austerity. Reviewed on: 16th August 2022
Steve's avatar
Steve

Very good insurance company

5
My experience with by miles has been very good. You get what you see, there’s no hassle and only pay for the miles you drive which is amazing. I would definitely recommend them to anyone Reviewed on: 16th August 2022
Mina's avatar
Mina

Perfect for those who don't drive the car much or have periods of non use. In fact a very good niche market you've grabbed.

5
Not sure long term if this is suitable for myself but currently I'm not using my car as much a and savings are well worth it.If you get the message out loud and clear, you'll surely have a big intake from a particular market segment. I need to look into the amount you cap it at to see if its competitive ifvandcwhen I do drive my car more often. Reviewed on: 16th August 2022
S.'s avatar
S.

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