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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

User centred

Incredibly easy to setup and monitor usage. Helps to monitor budget. Reflective of the different ways we use our cars post pandemic. Reviewed on: 16th August 2022

Like Tina its simply the best

Spent ages looking for something that offered value, service and individuality. At by Miles I found everything in one package Superb!! Reviewed on: 16th August 2022

Cheap, easy, fair

Love this service. For the first time ever I won’t be changing automatically at renewal time. Bravo Reviewed on: 16th August 2022

Amazing insurance company

By miles is a great way to have my car insured. My favourite feature on the app is that you can see exactly where your car has been and how much each trip has cost! I also love that it’s never a fixed amount so if I don’t have much to spend on insurance one month I can just use my car a little less and it will be cheaper for me. I was a bit worried at the beginning wondering if it would work for me or not but it’s been amazing and from speaking to my friends and comparing the prices from what they pay with different insurance companies By Miles seems to be the best by far! Reviewed on: 16th August 2022

Helping me, helping the planet.

Can't think of a better way to think seriously about my car mileage. The customer services were so helpful when I had queries at the start. And I really rate the way I am able to assess my car use on a daily basis and pay on a monthly basis. This is helping me save money and is a small step taken to help the planet. If everyone used this approach we could make a difference! Reviewed on: 16th August 2022

Easy cost effective insurance

You can see how much you will pay each month using the timeline, easy to use app let's you make changes to your insurance in just a few simple steps, if the change you want can't be done on the app, there is a chat function or you can call to speak to an adviser to get the help needed. Reviewed on: 16th August 2022

Easy and efficient

Would recommend as it’s easy to keep track, did have some difficulties with the tracker, but they was very accommodating and it’s easy to keep track with the app as I now work from home and don’t need to drive my car as much Reviewed on: 16th August 2022

The best

Excellent Excellent, Great new idea, highly recommended. Reviewed on: 16th August 2022

Great company

Efficient, cheap, delighted with this Reviewed on: 16th August 2022

Best insurance company

By Miles is the best insurance company I have ever used. Staff are very friendly, whenever I need to speak up someone there is always someone there to help me straight away i wouldn’t use anyone else now Reviewed on: 16th August 2022

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