Smart Money People Logo
Go to business site
Share this page
Link copied

By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

By Miles Car insurance reviews (13081)

The fairest way of paying car insurance

5
Probably the best idea for car insurance I have for across. I rarely drive places so I only pay for when I do. After all, what are the chances you'll need insurance with your car parked up at home. Amazing prices and a great company. Would highly recommend. Reviewed on: 16th August 2022
George Truelove's avatar
George Truelove

Lovely stuff

4
Saving myself loads each week. Also makes you think if you really need to drive somewhere which helps environment too Reviewed on: 16th August 2022
EB's avatar
EB

Awesome

5
Been using this company for nearly a year and would highly recommend it, got my daughter to join also and got £100 of credit , give it a try I don’t think you will regret it Reviewed on: 16th August 2022
roseansah@yahoo.co.uk's avatar
[email protected]

I'd recommend to everyone

5
I was skeptical when I first joined bymiles just in case there was a catch or rubbish customer service but I was pleasantly surprised! There really is no catch, you just pay what they quote you and if I have ever needed to contact them, the easy in-app chat means you can reach and adviser so quickly and with ease. When I have been in contact the customer advisors have always been very friendly and knowledgeable and always resolve my queries first time around. Also the in-app features like journey planner and car medic are useful. And I also find it handy to view the routes I have taken on a previous journey. I would stay with bymiles forever if I can! What a great company. Reviewed on: 16th August 2022
Natasha's avatar
Natasha

Excellent service.

5
Great way of sorting your insurance out, paying by mileage used is a great way to do your insurance. Reviewed on: 16th August 2022
Gordon William Clough's avatar
Gordon William Clough

Great prices and service

5
The app works smoothly and the when I have used the chat service everyone is very helpful Reviewed on: 16th August 2022
Anonymous's avatar
Anonymous

Clever, quick and the new way to purchase insurance for your vehicle.

5
Easy set up to installing the device onto the vehicle, great and easy explanation and how the system works and a great referral scheme to get things going! Monthly reports on payments and just the way to go forward if you in need of a vehicle but don’t drive it on a daily basis. Reviewed on: 16th August 2022
Sanjeev's avatar
Sanjeev

Best car insurance company out there

5
Cheapest, fairest car insurance out there. The customer service is also exceptional, and the process from start to finish is seamless thanks to a great website and app. Reviewed on: 16th August 2022
Ben Quartermaine's avatar
Ben Quartermaine

Very good

4
Very good if you drive little miles, Even if you don’t it’s still cheaper for people such as myself, new drivers, than traditional insurance! Reviewed on: 16th August 2022
Lewis's avatar
Lewis

Affordable, Easy, simple

5
ByMiles is a brilliant way to pay for insurance by paying for the miles you drive and not an estimated amount, meaning you could pay less for your insurance. I have recommended it to several people. It's quick and easy to setup. Reviewed on: 16th August 2022
Zak's avatar
Zak

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill