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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Brilliant and convenient

5
Brilliant no issues, the app makes everything super easy too Reviewed on: 16th August 2022
Nathan Smith's avatar
Nathan Smith

Amazing!

5
I find ByMiles to be so easy to use. It makes sense and it’s saving me money overall. I love how you can check default codes on the car and find where your car is if you can’t find it after you’ve parked! The app is easy to use and everything is straight forward. 5* Reviewed on: 16th August 2022
Charlotte's avatar
Charlotte

It just makes sense

5
Paying by the mile makes so much sense, if you only do the odd poodle around town it’s great! If you do need to do a big drive, you know how much it will cost. And it’s not just the paying by mile part that makes them so good, it’s the easy app the shows you where you parked, any faults with the car, and you can see all your documents from there too. Reviewed on: 16th August 2022
Daniel O'Donoghue's avatar
Daniel O'Donoghue

Insurance as it should be

5
Simple & straightforward. Pay for what you use is the way car insurance should be. Easy to use app to track your miles and spend. Reviewed on: 16th August 2022
Stephen 's avatar
Stephen

Cheap, Easy, Reliable

5
This is now my 2nd year with ByMiles Car insurance - was 'miles' - excuse the pun - cheaper than any other car insurance that i was being quoted. Really good service when i have needed to contact them! Will/Have recommended to friends and family! Reviewed on: 16th August 2022
Danielle's avatar
Danielle

Amazing!!!

5
What can i say that has not already been written about them. Honestly such a brilliant company and are continuing to save me money. The app is superb and soo easy to use. So glad im with them Reviewed on: 16th August 2022
Jags's avatar
Jags

Absolutely great.

5
Customer service is very helpful, the car insurance is very good value, would definitely recommend. You couldn't get better car insurance plus all the bonuses for these prices with others insurers- very competitive. Reviewed on: 16th August 2022
Farida Bibi's avatar
Farida Bibi

Easy to use, and fantastic service

5
I always like to look for providers looking to innovate, and when it came time to renew my insurance this year I found ByMiles… After a few months of being with them, I have to say if it carries on this way I’ll likely stick with them for a while. Reviewed on: 16th August 2022
Ben Jauncey's avatar
Ben Jauncey

Best car insurance

5
Best car insurance for who drives little. Reviewed on: 16th August 2022
Pierpaolo Coda's avatar
Pierpaolo Coda

An EXCLELLENT insurance company!

5
By Miles is excellent! Great communication with the team, great app to manage everything and brilliant prices! Honestly, what more can you want! Reviewed on: 16th August 2022
Milan P's avatar
Milan P

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