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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Easy to contact and value for money.

I found By Miles when shopping around for car insurance when covid hit as I stopped using my car. Since things got back to normal, I don’t use my car as much and if I do a long trip, they cap charges up to 150 which is great. My average monthly cost is very cost effective. When I have had to contact them, their online chat is speedy through their app and they have always helped with my query quickly. Reviewed on: 16th August 2022

Great Providers

I can honestly say, By Miles is the best car insurance provider I have ever been with and I have been driving for over 15 years! The great thing is, costs are continuously low month after month! Absolutely perfect! Reviewed on: 16th August 2022

Best Ever Insurance Company

Great Insurance Company and a big bonus for someone like me who doesn't do that many miles every year. Paying monthly is also a wonderful idea as there are no big bills to pay once a year - its much better paying monthly! Have recommended you to anyone who will listen and hope you continue to thrive. Also have to say, that your customer services dept. is excellent and very helpful on the occasions I have had to contact you they re a very friendly bunch and most helpful. Thank you By Miles Angela Ansell Reviewed on: 16th August 2022

Easy way to save

Would recommend for people with not driving to many miles Reviewed on: 16th August 2022

Why pay for more than you use?

This is a great way to pay for car insurance. Particularly over the last couple of years we don't really know how much we'll be using the car so why pay for mileage you don't use? With By Miles you only pay for what you drive. Great idea, thanks By Miles. Reviewed on: 16th August 2022

By Miles - The way forward!

I love using By Miles. I feel like I am only paying when I need to. At this time, everything small win counts. I find the app very useful and the team are super, especially the online chatting service. Reviewed on: 16th August 2022

What's not to like? Helpful, inexpensive & friendly.

A hassle-free way in which to encourage reduced usage of the car (that is also financially rewarding), but without having to cut the 50 year-old apron-strings of car ownership! It's there instantly whenever I truly need it, but remains so affordable. A lifesaver during the pandemic, if you're on the clinically vulnerable list. Reviewed on: 16th August 2022

Ideal and easy

The app makes easy to manage how much of my insurance I’m using; especially whilst trying to manage outgoings with the cost of living. Reviewed on: 16th August 2022

Love this company

ByMiles is an awesome company driven by smart technology that flexes with my needs. Great to have such an innovative insurance brand to choose from. Reviewed on: 16th August 2022

Very cleaver and easy insurance

The most easiest and efficient insurance ive ever used Reviewed on: 16th August 2022

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