Smart Money People Logo
Go to business site
Share this page
Link copied

By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

By Miles Car insurance reviews (13081)

The best around

5
I have been using by miles for 3 years now.they.they are very good and cheap and no hassle customer service am very glad am using them keep up the good work by miles Reviewed on: 16th August 2022
Macky 1's avatar
Macky 1

Best insurance deal that I ever had

5
I enjoy been using the app and miles insurance it’s very useful service thanks Reviewed on: 16th August 2022
Mohamed hassan's avatar
Mohamed hassan

Excellent way of insuring a vehicle

5
As I don't use my vehicle a lot, its a fantastic way of insuring my car Reviewed on: 16th August 2022
Oliver Horne's avatar
Oliver Horne

Cheapest by far

5
£200 less than nearest competitor Reviewed on: 16th August 2022
Darren's avatar
Darren

Innovative

5
By miles is the fairest car insurance around, individually tailored to your journeys rather than a blanket coverage that puts everyone in the same car journey Reviewed on: 16th August 2022
Jennifer kelly's avatar
Jennifer kelly

the best insurance value for money

5
i am very happy to sign up with Miles two years so far, since Covid and opportunity working from home this is the best insurance foe me as i pay as i go. Highly recommended. Reviewed on: 16th August 2022
Oksana's avatar
Oksana

If a certain beer brand (never drink & drive) did car insurance....

5
If there was a word for 'beyond brilliant' I'd use it to describe ByMiles. Excellent customer service - when I 1st approached them (tentatively) for a quote cos it was such a new concept, they were able to patiently & clearly answer all my questions. Swapped to them after that call & stayed with them ever since. & what a sound decision when the pandemic kicked off. Not paying any extra for car insurance when I couldn't use the car. Great value for money with comprehensive coverage & helpful diagnostic tool which showed up a minor problem which enabled my recovery service were able to deal with without having to call out. Environmentally friendly - I consciously plan how I'll make my journeys which has resulted in me walking more & using public transport when available, therefore using less fuel too. Wins all round & I spread the word whenever I can. Reviewed on: 16th August 2022
Pam's avatar
Pam

Efficient telephone staff

5
Came out well in price comparison, a degree of self control on overall cost, polite, pleasant and efficient staff on phone. Reviewed on: 16th August 2022
Allan M Robinson's avatar
Allan M Robinson

Best insurance you can get

4
Great value for money. Good customer service Reviewed on: 16th August 2022
karl's avatar
karl

Great car insurance

5
Very friendly and efficient car insurance. I love the idea that a refund can be issued for any unspent miles, very intuitive Reviewed on: 16th August 2022
Euan Maclean's avatar
Euan Maclean

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill