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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Very handy

5
So far so good. Very adjustable to my requirements. Flexibility on top Reviewed on: 16th August 2022
Diego Sanchez Monsalve's avatar
Diego Sanchez Monsalve

Amazing!

5
Easy company to deal with, customer service is quick and it’s great value for money! Don’t charge you extra for a renewal either! Reviewed on: 16th August 2022
sambaker18@hotmail.co.uk's avatar
[email protected]

Woah Car insurance good!

5
I have car insurance so that I am insured in my car, and boy has it been insured alright. Insured BIG TIME! I don't say that lightly no siiiirreeeeee Reviewed on: 16th August 2022
Ed smith's avatar
Ed smith

cheap and good :)

5
If you dont do much driving its the best company to insure your car. Reviewed on: 16th August 2022
Andrius's avatar
Andrius

Brilliant customer service, very easy to use the app

5
Amazing product, saved a fortune by using per miles insurance, and the cost actually went down on renewal, never happened in past with other insurance companies. Reviewed on: 16th August 2022
debashis roy's avatar
debashis roy

Seamless car insurance

5
Great customer service, plug and play and even has diagnostics for the car. Reviewed on: 16th August 2022
Sam Patel's avatar
Sam Patel

Based on miles driven

4
I like that this insurance is based on the amount of miles you drive in the year. The fact that you can get the miles you don’t use refunded is great! Especially when the cost of living is high at the moment. Miles tracker was easy to fit in the car. Reviewed on: 16th August 2022
Steven Kelly's avatar
Steven Kelly

Works for me

5
My dad recommended By miles and since I’ve been using this car insurance. It makes it fair when you don’t get charged one set cost each month, I love that I know how much each journey is and keeping track of how many miles I’ve done etc. Really worth it. I’ve saved loads of money. Reviewed on: 16th August 2022
Natalie Hughes 's avatar
Natalie Hughes

Very impressive

5
Been impressed with the customer service, responsiveness and ease to setup. Competitive premium and like only being charged for the miles driven. Reviewed on: 16th August 2022
Matt Hughes's avatar
Matt Hughes

Moneysaver

5
I drive few miles lately and this insurance is a godsend. On the app I can check easily how many miles each journey is costing me, and the balance remaining. Such a great idea and was so easy to fit the little box. Would definitely recommend to anyone who doesn’t use the car a lot. Reviewed on: 16th August 2022
Pensioner 's avatar
Pensioner

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