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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Very good

5
For people like me who don't drive as much as other people, bymiles is perfect. Reviewed on: 16th August 2022

Its alrite

4
Does what it says, not made a claim yet, so proof will be if I make a claim and how they response Reviewed on: 16th August 2022

Amazing value for money!

5
Great idea for those who drive infrequently! Saved so much money compared to the quotes I received for insuring my car in London with other providers. Highly recommend to others. Reviewed on: 16th August 2022

Highly recommended

5
By far the easiest and best company I’ve ever been with By Miles. Pun intended. I’ve never been with a company so straightforward and simple to use. Reviewed on: 16th August 2022

Money saving

5
Love this company, for people like me who don’t drive too many miles a year this is a bonus , on my heaviest month, canvassing to become a councillor my total was £15+, why would you pay insurance for a car when you’re not using it, a definite renewal from me Reviewed on: 16th August 2022

By Miles Is An Amazing Car Insurance Company

5
Very affordable and Easy to use device. I highly recommend ByMiles to all. Reviewed on: 16th August 2022

Good for low mileage drivers

4
Excellent idea to have an element of car insurance governed by how many miles you drive. Clearly better for low mileage drivers. Not had to make a claim but customer service seems good. Reviewed on: 16th August 2022

Great company

5
I have the best experience with the company customer service is second to none and I can get to my info easy best insurance I have had Reviewed on: 16th August 2022

Great alternative!

5
Excellent if your rarely out on the road. I barely hit 1000 miles a year and felt a bit ripped off from previous policies. With By Miles, It’s nice to only pay for what you actually use. 5* Reviewed on: 16th August 2022

Value for money

5
My experience has been very smooth and I only pay for my miles used Reviewed on: 16th August 2022

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