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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Quickest updates on each rides

Since I got By Miles insuranc, I am happy hurdle free services provided and updates after every rides. I would recommend other to opt insurance from By Miles. Reviewed on: 16th August 2022

On point!?

Be great experience so far. All as easy as it saya. Monthly reviews sent over to Usage, handy tool. Reviewed on: 16th August 2022

Really good concept, You only pay for how much you drive.

Every little helps during this financial uncertainty and "By Miles" is a BIG help / peace of mind. Reviewed on: 16th August 2022

Brilliant!!

Failing to understand how this wasn't about before 2018, best decision to switch, no more paying for insurance when you're not using it - perfect for the weekend drivers Reviewed on: 16th August 2022

Pay for what you do

It works best for me to be able to pay for the miles I have done each month so would definitely recommend By Miles Reviewed on: 16th August 2022

Great Experiance

New concept but great information and diagnostics should have used them long before Reviewed on: 16th August 2022

Meets all my insurance needs!

I love the app, it’s so easy to use and very well designed! The company is very clear with their intention whether that’s the payment date or how many miles have been used! I love the clarity and love tracking where I’ve been and how many miles I’ve driven. I also recently had a ‘mile cap’ where I had an unusual day of driving many miles but the app capped my mileage at a certain amount! It was a very nice surprise! Reviewed on: 16th August 2022

Outstanding

Customer service is brilliant, they are there in an instant if you need them & do not disconnect the chat if a reply is not sent straight away. They appreciate their customers work/day to day life. It is brilliant, only paying for miles used instead of a big lump each month. Told everyone about this insurance. Wouldn’t go elsewhere Reviewed on: 16th August 2022

Peter hill

Excellent all round. Customer service is excellent. And so simple. Reviewed on: 16th August 2022

Easy

This car insurance is so easy to use and have recommended to my friends the app is so helpful Reviewed on: 16th August 2022

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