Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

By Miles Car insurance reviews (13081)

Few miles less to payment

5
Best insurer just keep watching your miles Reviewed on: 16th August 2022

Great value for money

5
Great value for money and excellent customer service Reviewed on: 16th August 2022

Cheaper insurance for low milage

5
U only pay for what you travel and is perfect and saves loads of money for low milage users Reviewed on: 16th August 2022

Cost effective car insurance

5
Very affordable car insurance. I like that I only pay for what I use Reviewed on: 16th August 2022

Simple, stress free and good value

5
As an individual who only uses their car a few times a week By Miles makes sense. I only pay for what mileage I drive. The Website is easy and simple to use, customer service is helpful and easy to contact. When installing the device its simple and easy, links to the app with no issues and customer service can always help if there is. The app shows a log of past journeys, distance cost. I would use this on my next car and fully recommend them to all. Reviewed on: 16th August 2022

Super cheap insurance

5
Definitely the most cost effective insurance for someone who doesn't travel a lot! Such a grand idea, I can't belive no one came up with this sooner! Reviewed on: 16th August 2022

Easy peesey

5
Quick and easy to do online no problems all very clear and a great price for me compared to my previous insurer what more can I say ching ching James Reviewed on: 16th August 2022

Cheap and easy to use

5
Been with by miles for 3 years and I’ve recommended it to loads of friends Reviewed on: 16th August 2022

Best insurance

5
Best insurance company I have ever used Reviewed on: 16th August 2022

Easy to set up and cost effective

5
Usually car insurance is so boring but with Bymiles I can check my journey history, check my car for faults and when travelling I only pay for what I use. It’s so easy! It was especially helpful in preventing my mechanic from attempting to park my car offsite on a road that’s known to have a lot of break ins. I managed to use ByMiles to track my car and asked them to move it back to site or on a safer road. Reviewed on: 16th August 2022

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review