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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Never switching to another insurance provider

5
Customer service is always efficient and very helpful. I didn't think it was possible to have such a cost effective car insurance but I was wrong. Since joining By miles, I never want to switch. During these difficult times, I'm only getting charged for what I drive and it's amazing. You can keep track of your journeys and get an estimate of the cost as well before you depart. Hassle free plug in to the OBD port! You even get a £50 worth of miles for referring a family member/friend. Reviewed on: 16th August 2022
Aroosa Jhangir's avatar
Aroosa Jhangir

Unrivalled Experience

5
The best insurance experience I have in my 10 years of driving. Insurance is often something purchased and forgotten about until in times of need. ByMiles offer not just a purchase, but an experience, which in my opinion is unrivalled. Reviewed on: 16th August 2022
Ahmad Ravat's avatar
Ahmad Ravat

Great service

5
For those of us that drive less than average miles this is a fantastic way to get your insurance. My average monthly bill is less than £10!! Reviewed on: 16th August 2022
Helena 's avatar
Helena

Great insurance company

5
I’m happy with my chosen insurance company. Been with another company for years, but although I had many years no claims they kept increasing the price. Miles offered me a good insurance price and everything was dealt very efficiently. Reviewed on: 16th August 2022
Oksana Irving's avatar
Oksana Irving

So easy to use and track your mileage!

5
Great value for money. Easy to use app so I can track my mileage and insurance by month. Saved so much money and time and have never looked back for other insurers. Definitely recommend! Reviewed on: 16th August 2022
Zee's avatar
Zee

Great experience

5
Easy, not stressful, love the way its done. Wishing it had been around forever Reviewed on: 16th August 2022
D M's avatar
D M

The ideal insurance company

5
Great affordable insurance for drivers who cover average miles or less. Easy to speak to a helpful person on the phone if you need to. It works for me. Reviewed on: 16th August 2022
Phill Rowe's avatar
Phill Rowe

Good price insurance

5
Been with this company 4 months no problems it’s working out very good rates going on my mileage Reviewed on: 16th August 2022
Rossi's avatar
Rossi

Great value, great customer service

4
I've switched my car insurance and saved £150. It's easy and they have great customer service. Reviewed on: 16th August 2022
Nargis's avatar
Nargis

Innovative approach and great service

5
An innovative but simple approach to car insurance that gives me more transparency and saves me money. And they have excellent customer service. Reviewed on: 16th August 2022
Toby's avatar
Toby

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