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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

ideal solution for my situation

5
very happy with how it works for me Reviewed on: 14th August 2022

great

5
i have been with your insurance for over one year looking to extend Reviewed on: 14th August 2022

Simple car insurance solution

5
If like me you have a low mileage this is a cheap way to insure. Haven't had any accidents so can't say how well they would deal with a claim, but all other interaction have been quick and easy. Reviewed on: 14th August 2022

Best choice of the year

5
I am so pleased to have discovered By Miles. My previous experience of motor insurance felt like being mugged off every year. This company make car insurance easy and I am on target for a 60% saving on the premium offered by previous long term insurer. Reviewed on: 14th August 2022

Perfect insurance for a Londoner driver

5
My insurance was massively reduced by paying by the mile. I don’t drive that much so this really helped. Customer service via the app is great, very responsive. Reviewed on: 14th August 2022

Good

5
I can pay according to Mike’s I used and check through app easily Reviewed on: 14th August 2022

Easy hasselt free insurance and you only pay for the miles you drive, perfect.

5
A brilliant concept as you only pay for the time you drive and not when your car is sitting on the drive. Reviewed on: 14th August 2022

Save more money

5
Thanks Miles, l drive less and l pay l less. This is fair to the customer. I had saved more money when I join Miles and l will recommend to friends and relatives . Thanks Miles. Reviewed on: 14th August 2022

Great value

5
Always get a lot of information about miles and spending Reviewed on: 13th August 2022

Cheaper with pay per mile

5
Straight forward insurance, cheaper based on driving Reviewed on: 13th August 2022