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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great company

5
Great service, all very clear and concise. Reviewed on: 15th August 2022
Natalie's avatar
Natalie

Best insurance company

5
You know exactly how much you'll be paying each .. also have the glovebox to check your cars health Reviewed on: 15th August 2022
Janine Anforth 's avatar
Janine Anforth

Fantastic value for money

5
Have now been with by miles for 2 years my partner for 3 years and think this is a great way of keeping cost down it makes you think before you drive and it saves me money as I honestly do think about if I need to use my car will always keep with by miles as this works well for me Reviewed on: 15th August 2022
Cheralyn house 's avatar
Cheralyn house

Best Insurance policy

5
I can’t find any cheaper insurance policy, By miles provides you great customer service, Good deals for renewal. I will stick with them forever. Reviewed on: 15th August 2022
Rs 9891663's avatar
Rs 9891663

By Miles motor insurance

5
I have been using By Miles motor insurance since 2018. Best insurance I have had .Their policy enables me to monitor my mileage costs on a daily basis so I always know within a few pounds what my monthly invoice will be.The company website and backup is first class.Highly recommended, - By Miles = Buy Smiles. Reviewed on: 14th August 2022
Dennis Hammond's avatar
Dennis Hammond

Provide a very adorable and easy method of car insurance

5
The pay by miles method of paying for my car insurance, has saved me a substantial amount of money compared to my previous methods since I would definitely recommend it Reviewed on: 14th August 2022
Alexander Brown's avatar
Alexander Brown

You as you drive if u don't drive ur car u don't pay its amazing company

5
At first has fault it was a joke but now I see its not you pay when u drive when u don't drive u don't pay its very good Reviewed on: 14th August 2022
MAXWELL K SARPONG's avatar
MAXWELL K SARPONG

Smart cars Smarter insurance

5
I take my little car out Once in a blue moon But now I can go out more It hasn't come too soon Pay for what you use You know that we should choose To save on all the worry Please don't be confused The team answer on the phone And that's a real treat And if you have a problem Customer care can't be beat Lots of helpful information to keep you on the road Everything is great you can see the miles unfold The cost of fuel is coming down Or so I have been told!!! Reviewed on: 14th August 2022
Jayne Marchant's avatar
Jayne Marchant

Great all round service!

5
Never had any issues, always fast customer service when I've required it. Reviewed on: 14th August 2022
Gary M1EGI's avatar
Gary M1EGI

Good Value for your Money

5
By-Miles is by far the best amongst the rest, with low-cost car insurance with all the goodies, and the best value for your hard-earned money. you only pay for your millage covered. Reviewed on: 14th August 2022
Pastor P's avatar
Pastor P

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