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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Excellent service

Excellent service from day one. With a great customer service. Reviewed on: 13th August 2022

By Miles is a winner

I have renewed my insurance for 3 years now as I love the money I save and the service I get via the app and emails. The savings speak for themselves. So try them out, you won’t be sorry. Reviewed on: 13th August 2022

Great easy to use car insurance

Really easy to fit a device on car to track my miles which then charges me each month. Keeps my cost down and only charges for the little bit I use for my car insurance. Reviewed on: 13th August 2022

My saving

It is great for me as I do not go very far and usually only have to pay a few pounds per month I have saved around £300 since going with By Miles Reviewed on: 13th August 2022

Andy

works well no complaints you pay for what you use. Reviewed on: 13th August 2022

Reasonably priced & amazing customer service

Very impressed with By Miles, I had some issues on signing up because I had recently changed address, but managed to speak to an incredibly helpful customer service agent who went above and beyond to help and ensure I received my tracker. The pricing is very reasonable and the app is very easy to use. I would highly recommend By Miles. Reviewed on: 13th August 2022

Not that cheap

When i take the average of monthly payments I seem to be paying as much or more than my spouse who is with directline. And he drives loads for work and leisure where as I drive occassionally I am planning to look for other insurers Reviewed on: 13th August 2022

Hustle less Company

Best company by miles. Hustle less. Easy and very user friendly app by miles compared to other companies.. every document is sorted such a way that's its just click away. It was a recommendation by a friend now am recommending people Reviewed on: 13th August 2022

5 stars

Excellent if you don't travel alot. Simple no brainer pay for the distance you drive. Excellent idea. I would highly recommend Reviewed on: 12th August 2022

Money saving

Saves us loads on our low mileage car. Reviewed on: 12th August 2022

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