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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

They are good

5
I already have recommended By Miles to my friends. The customer service has been very responsive and helpful. By Miles has also consistently been the cheapest and most practical insurance for me to stay with for years now. Reviewed on: 12th August 2022
Reece Raymond's avatar
Reece Raymond

Excellent

5
Very easy experience very helpful and easy to talk to Reviewed on: 12th August 2022
Graham turner's avatar
Graham turner

Most affordable option on in car insurance.

5
Been absolutely the best experience , felt painless paying my car insurance, and the app i track mileage, and general health of my car is a great bonus, definitely by miles not put a foot wrong, will be my first go to when ever looking for car insurance, don't change a thing your doing. Reviewed on: 12th August 2022
Richard Roulstone-Roberts's avatar
Richard Roulstone-Roberts

Excellent insurance

5
I love ByMiles! I've finally found a way to get cheap car insurance. I don't drive much and always have a fully comp insurance policy and ByMiles were 50% less than the next cheapest insurance quote. I love the app as it give me the ability to message them 24/7 - no more waiting for lines to open or hold music! I can run a diagnostic on my car to see if there's a fault and I know exactly where it is thanks to the little black box. Reviewed on: 12th August 2022
Neil Oldham's avatar
Neil Oldham

Very good

5
Very good. And good customer service Reviewed on: 12th August 2022
luke Matthews's avatar
luke Matthews

Great value and easy to track!

5
This car insurance has made a massive difference to me, very easy to set up, great service. I've recommend by miles to anyone I know. Brilliant service and stands out in as convenient way to play for insurance especially if you don't always use your car. Game changer! Reviewed on: 12th August 2022
Ashvin Joynat's avatar
Ashvin Joynat

Communication on point.

5
As I am a new driver and am still unsure about everything that I have to do to make my car okay on the road, By-Miles has been exceptional at keeping me in the know and helping me along the way through it all. They have been easy to use and always easy to contact whenever and print with their replies. The device was easy to install and set up with the easy to follow app.would 100% recommend to family, friends and literally everyone that owns a car. Will keep issuing the service. Reviewed on: 12th August 2022
Jodie's avatar
Jodie

Excellent

5
Initially I had a few issues with the tracking device, but when I received the replacement one, absolutely no problems. Not planning on changing anytime soon. Excellent support also available. Reviewed on: 12th August 2022
E.Abela's avatar
E.Abela

Honest and friendly

5
During my membership I have never had any concerns Reviewed on: 12th August 2022
David 's avatar
David

Incredible value for money

5
Best thing I ever did purchasing this car insurance. I am literally paying a quarter of what I used to pay as my mileage is very low. The app is very handy and shows how far you have travelled and spent each day. It is honestly an absolute god send and highly recommended! Reviewed on: 12th August 2022
mariapassman@hotmail.co.uk's avatar
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