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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Dazzling!

5
Such a new and unique option! Perfect for me and likely to recommit on friends! Reviewed on: 11th August 2022
William Francis's avatar
William Francis

The best insurance

5
it is the best insurance that I have ever seen in my life. Reviewed on: 11th August 2022
CruzArt GuhitpinoyUK's avatar
CruzArt GuhitpinoyUK

Value for money

5
I enjoyed my first year with By Miles. I liked the concept that I pay only for what I drive. Reviewed on: 11th August 2022
Krishna's avatar
Krishna

Give them a go

5
Best thing I ever did swapping, now I only pay for the miles I drive. Reviewed on: 11th August 2022
Lesley Hill's avatar
Lesley Hill

Awesome insurance company

5
Best insurance company I have used so far excellent price and service Reviewed on: 11th August 2022
nirav patel's avatar
nirav patel

Very fair & unique set up.

5
I have always tried to stay with the same car insurance company, but unfortunately the market made you search for a more realistic annual sum. More importantly...having retired 7 years ago meant my car wasn't needed so much. Reviewed on: 11th August 2022
Brenda Schellenberger's avatar
Brenda Schellenberger

Quick response

5
Online services are quick and easy Reviewed on: 11th August 2022
Jessica 's avatar
Jessica

Silver lining of COVID

5
Last year I had two cars. One for Uber which had business insurance and a family car, which I rarely drove. I needed insurance for those once a week trips I made with the family. By Miles came to the rescue as it just made sense and worked for me. I also got £50 free credit towards miles and another £100 for referring a friend. Nearly a year later, I'm still in credit. The mileage tracking device was super easy to fit. Happy customer. Reviewed on: 11th August 2022
Mr S 's avatar
Mr S

Fantastic car insurance

4
Pay monthly car insurance ideal for me as I only drive local saved me a fortune compared to other companies would highly recommend Reviewed on: 11th August 2022
Jenny Parker's avatar
Jenny Parker

Brilliant concept

5
I’m very impressed and pleased with my car insurance plan. I am currently in financial difficulty and as such appreciate fully how I can manage my driving to suit my budget. It is a fantastic formula for lower mileage drivers which offers flexibility for low income families or irregular drivers; all of which apply to me. Well done by miles and keep providing…please! Reviewed on: 11th August 2022
J Clarke's avatar
J Clarke

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