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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Very Impressed

The costs of this insurance are incredibly low provided you read terms and conditions and are aware of when or why extra costs might be incurred. After 15 months with By Miles there is no reason for me to ever switch to another company. Reviewed on: 11th August 2022

Fantastic

By miles is very good and cheap with car insurance and also deliver constant updates for their customers witch makes it nice and simple to stay connected and trust the brand Reviewed on: 11th August 2022

Excellent Service

The ideal insurance for people whom do little travel throughout the.Excellent for persons who have retired Reviewed on: 11th August 2022

The best insurance company. No silly amounts being charged and being charged for basic miles being we drive.

I have had great experience with by miles. First time ever not being stressed that i will be charged silly or i will miss a payment. Money deducted is simply the miles you have covered. Nothing more. Really happy with this company and will definitely recommend others. Reviewed on: 11th August 2022

I recommend

By Miles is the best insurance company I have used. Reviewed on: 11th August 2022

Easy to use

How much u driving how much your cost but good for me I am local Reviewed on: 11th August 2022

Good value for money

I like that you pay for what you use! We don't use the car as much some months so I prefer it this way. It also prompts you when you use congestion charge or ulez which is super handy for me. Reviewed on: 11th August 2022

Great modern user experience

The website and app are great, as was the experience the time I had to call support, just hope they can reduce their mileage rates! Reviewed on: 11th August 2022

Great insurance cover

I like that you know how much it cost you each journey and the savings you get. Love this Reviewed on: 11th August 2022

Best insurance!

By miles is a great option for anyone who isn't using their car every day for the daily commute. I use my car regularly but often travel by public transport into work. The fact that each month varies depending on your usage is perfect for me! Would absolutely recommend. Reviewed on: 11th August 2022

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