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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

This is an amazing car insurance company with brilliant service and value.

5
My experience with by miles is fantastic no issue whatsoever good and friendly customer service and reasonable charge Reviewed on: 11th August 2022
Chess Clarke's avatar
Chess Clarke

Low costing insurance.

5
I only pay for the mileage I do. And if I don't use it I don't pay for it. Brilliant idea. Give it ago it won't let you down Reviewed on: 11th August 2022
john double's avatar
john double

The future of car insurance

5
Brilliant insurance company in which you pay by the mile. This means you pay for exactly the amount that you drive, no more, no less. Reviewed on: 11th August 2022
F's avatar
F

Everything & More

5
Pay As You Go Insurance is the obvious & fairest way to go. When taking out Insurance it's often difficult to guage your expected milage for the coming year - you don't know if your circumstances are going to change. My favourite option on the App is the Find My Car. I live in an area where Parking is at a Premium & I'm always forgetting where I parked. Reviewed on: 11th August 2022
Jerry Gamble's avatar
Jerry Gamble

Very good value for money and service!

5
Super impressed with the cost of the insurance policy as well as the way the staff have dealt with all issues! Shocked at how easy and straight forward the insurance policy is! Absolutely love this concept and idea of insurance, it works really well for me, I’ve suggested it to others too who have really liked it too. Everyone I tell is so impressed by the company! Reviewed on: 11th August 2022
Samrah Hashmi's avatar
Samrah Hashmi

Easy, only pay for the miles you drive

5
As we have lower mileage, we get to benefit and avoid paying over and above. Easy to set up, easy payments and great customer service. Reviewed on: 11th August 2022
Emma T's avatar
Emma T

Great ins company

5
Amazing staff and customer service and support Reviewed on: 11th August 2022
Zameer Sadiq's avatar
Zameer Sadiq

Excellent insurnce

5
Very good price and very good customer service Reviewed on: 11th August 2022
Hazine cevik's avatar
Hazine cevik

Best thing ever

5
Buy miles is excellent, I pay for the joureys that I make not for it sitting on the drive,It has saved me a considerable sum this years Also it comes with a free tracking device and engine analysis function. I would seriously give it 10/10. Reviewed on: 11th August 2022
robert sharratt's avatar
robert sharratt

Simple and super affordable

5
It was easy to set up and extremely budget friendly. I've had no issues and love how I can track my usage in the app. The costs have been clear from the start. Cannot recommend this insurance highly enough to other lower mileage drivers. Reviewed on: 11th August 2022
Rebecca Swann-Britton's avatar
Rebecca Swann-Britton

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