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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Reccomended

Been with ByMiles since they started in 2018 Top hassle free company highly reccomended Reviewed on: 11th August 2022

Extra millage and changes

The tracker is not tracking it correctly 90% of the time it adds additional to the route I have traveled i have sent screen shots which clearly show that at one minute I am in my town and 4 to 10 minutes later I am 70 to 80 miles away or vise versa. During MOT while the vehicle was on ramp the tracker tracked it to Northampton and in next half hour it showed back in Nottingham. I never was refunded for all those extra miles added neither the tracker problem was resolved. Reviewed on: 11th August 2022

Great way to save Money and the planet

I do relatively few miles per annum, so By Miles is a great option. Reviewed on: 11th August 2022

Best insurance by far

So far so good with by miles. The insurance was a lot cheaper and makes sense for me to pay the rest monthly as I don’t drive very often. My car was involved in a hit and run and by miles have been very helpful and are in the process of sorting things out for me. Reviewed on: 11th August 2022

Pay as you go

Very good company, pay as you go insurance is brilliant for drivers who don't commute and stay local. Reviewed on: 11th August 2022

Excellent service

If you don’t travel many miles in your car then this the insurance for you. Quick and efficient, they are worth giving a go. Reviewed on: 11th August 2022

Highly recommended

I was skeptical at first to transfer my car insurance never mind to a niche one. By miles made it so easy for me and no regrets ever since This type of insurance suited my current situation (mostly working from home) I would recommend to anyone with added convenience using the app. Reviewed on: 11th August 2022

Insurance as it should be

Does what it says on the tin. I don't drive I don't pay. Days i don't have nowhere to go means insurance expenses is zero. And daily miles are capped at 150 miles ,meaning those long distance journeys are free after 150 miles. Since you have already paid to have your car insured when it's parked means you control how much you pay monthly. Reviewed on: 11th August 2022

Simple way to oay for what you use

Very simple and straight forward model that works fairly for my time on the road. Excellent app with notifications for each journey that really brings home how much I paid previously on average over a year. Reviewed on: 11th August 2022

Tailor made car insurance for the 2020s

In these days of across the board price rises some of which are hugely frightening, it is important that we take as much control of our spending as possible. As we know, some areas such as food and energy are totally out of our control so the challenge is to look for areas in which we can successfully oversee and regulate. When it comes to car insurance you do not have to look further than ByMiles, a company which is focused on the motorist to help ensure the most economic motoring. If I need to go somewhere it is easy for the insurance cost to be calculated based on miles to be travelled. A straightforward yet effective way of budgeting and whenever possible to include as many tasks as practicable in one journey. ByMiles is supported by agents with excellent customer service who are always ready and able to assist. A superb and helpful organisation tailor made for the 2020s! Reviewed on: 11th August 2022

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