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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Economic Car Insurance reflects actual use

By Miles saves me money, now, when we are all in need of savings most, by charging for the miles I drive (plus a fixed annual charge). It is approximately £200 in total less than the lowest quote I received at renewal. Reviewed on: 11th August 2022

Great Insurance

Really like the way insurance is calculated by mile Reviewed on: 11th August 2022

Innovative, efficient and friendly service

I initially signed up following a family member's recommendation during the pandemic and stayed with them due to the simplicity and cost effeciencies - their renewal quote was cheaper than anything else I was quoted which (as someone who changes utility and insurance providers annually to get the best deals) was a fantastic change. The prices are fair, the app is easy to use and there's never any surprises. An all-round great experience - something that I never thought I would say about any kind of insurance! Reviewed on: 11th August 2022

Brilliant, efficient, cost effective

Really liked their customer service and their communication so far. Reviewed on: 11th August 2022

Cheap as chips

The best cover for the best price and to top it off you can use the app to do all sorts of funky things like tracking your car or running diagnostics - I won’t go back to bang average car insurance ever again. The standards been set with By Miles! Reviewed on: 11th August 2022

Affordable and measurable

It’s perfect for drivers who don’t need drive everyday! Reviewed on: 11th August 2022

Perfect for city living

The best decision in car insurance I've ever made and it's a great concept too! Ever since moving to the city, I barely drive. And if I do, it's maybe no more than two miles for the weekly supermarket shop. Other days, I may venture further. What I love is that I pay for the my car when it's parked and only pay the miles I do! Bringing my cost down by £700 p/a compared to a standard insurance package. Reviewed on: 11th August 2022

Great insurance company

Always know how much I'm spending and where I have travelled by miles great company and app Reviewed on: 11th August 2022

Great Company Model

I've been with By Miles for nearly a year now, and I've been very impressed by not only the prices but also the customer experience. Very app is very easy to set up and makes it easy to monitor your monthly bill. Would recommend this company to anyone! Reviewed on: 11th August 2022

Easy Car Insurance

Been with them for a year now, never made a claim but the price for insurance was the best for me and my needs. Will continue my insurance with them for next year also. Reviewed on: 11th August 2022

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