Smart Money People Logo
Go to business site
Share this page
Link copied

By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews See your review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022
Madonna Rogers 's avatar
Madonna Rogers

Best Insurance Company I've Used "By Miles"

5
So i stumbed across By Miles when searching companies when coming up to my insurance renewal and had a look into them and found they charge by mile which is great! I currently work from home so my car does not get as much use as it did before so this was perfect only paying for every so often trips without the massive annual/monthly payments that other companies do. So I decided to give them a try and so far I have found: -The customer service to be spot on and there is always someone available in the app to help you. - Rewards you can earn. You can earn free miles when refering a friend or taking out a new policy which is pretty fab especially with cost of living being so high at the moment. - By Miles tracker does not monitor your speed or how you drive just the miles you drive. - By Miles app is brilliant as this contains a tracker for your car so you can open the app and see where your car is and get notofications if it moves. Additionally as the tracker plugs into your dash port you can run diagnostic checks on your car if you wanted to. So all in all I have been with By Miles just under a year but I am really happy with them! Would definitely recommend. Reviewed on: 11th August 2022
Jade's avatar
Jade

Best I Have Used

5
Only been with them a few months already impressed with their customer service and info given to me each month.Like the detail of each trip made.will stay with them next year if all remains the same. Reviewed on: 11th August 2022
Dennis Shaw's avatar
Dennis Shaw

Best car insurance company!

5
Excellent car insurance company, able to offer a cheaper option to those don’t drive as much but have nice cars! Easily have saved over £500 with being loyal to them for 2 years now. Have recommended a number of friends and family to them as well. Excellent customer service as well, very helpful on chat and easy to talk to. Reviewed on: 11th August 2022
Jinit's avatar
Jinit

Great Customer service.

4
Very happy with their service. had a few issues with the tracker which does drain battery if car unused for periods of time, replaced tracker and seems a little better. apart from that very satisfied with Go Miles. Reviewed on: 11th August 2022
Kevin's avatar
Kevin

Good

5
By miles insurance company service very good very helpful company I love by miles company Reviewed on: 11th August 2022
Harun Rashid's avatar
Harun Rashid

Room for improvement

2
Why collecting data of the behaviour of driving style , need improvements in the way data is collected Reviewed on: 11th August 2022
Murali's avatar
Murali

Great company

5
Cheap and easy to use car insurance. What more could you want. Reviewed on: 11th August 2022
scott.thornton90@gmail.com's avatar
[email protected]

Great value

5
I’ve saved so much since being with by miles! Second year coming up and wont be leaving Reviewed on: 11th August 2022
Nathan Perry's avatar
Nathan Perry

Great company

5
Easy to use, most competivily priced. Reviewed on: 11th August 2022
Mug0927's avatar
Mug0927

Very things ease clear

5
I am very happy to have by miles insurances Reviewed on: 11th August 2022
Amad Khanand's avatar
Amad Khanand

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill