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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great experience

I think the market had been calling out for something like ByMiles for ages. Paying for exactly how much I use my car has suited me perfectly as it has brought insurance costs down significantly. It also means it it fairer to both myself and ByMiles. The app is easy to use and has everything at the touch of a button. Would highly recommend it. Reviewed on: 11th August 2022

Brilliant policy

Impressed. I don’t drive a lot and was paying load for insurance until I joined By Miles, which has saved me lots of money. Reviewed on: 11th August 2022

Small mile saver

For those of us who only do a few miles each week, By Miles is a money saver. Great value for money on fully comp. insurance and RAC. Reviewed on: 11th August 2022

The way forward for car insurance

By miles is excellent value for money. Iv saved loads compared to if I had gone with a different type of insurer. My brother and I both went with them and have only positive things to say. Reviewed on: 11th August 2022

Cheap and convenient

I've saved so much. Been with By Miles for 3 years and my bills are the cheapest I've ever had. Love it Reviewed on: 11th August 2022

Excellent Company and cheap too

One off fixed £250 then only getting charged pennies per mile I done thereafter. Always believed Car Insurance should always have been 'Pay As You Go/Drive'. Even had a cap so if I went beyond a certain number of daily miles say 150 mikes then I ONLY paid for those 150 miles and the rest for free. Was very grateful for this feature especially when I travelled for Summer Holiday to a resort in England. Saved over £500/600 compared to other Car Insurance company. Reviewed on: 11th August 2022

Hands down - the best

I love the idea. Seems mad that I get charged the same to insure if I use the car once a month vs 30 times a month. Good luck to these guys - they’ve disrupted and built a great UX so they deserve all the growth they’re getting. Have already recommended to anyone who’ll listen Reviewed on: 11th August 2022

Only pay for what you use

This is ideal for me as I only drive short trips. Cut my insurance by half. Reviewed on: 11th August 2022

Treat their customers as you have never experienced before.

A new paradigm of service, new experience Reviewed on: 11th August 2022

Good deal

Good deal as I only normally drive a few miles but if I want to go a long distance there is a cap so neither too expensive. Reviewed on: 11th August 2022

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