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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Wish I moved to Miles years ago!

For someone who drives socially and does not do a lot of miles this insurance is a great product and value for money. To pay as you go - with a small fixed annual fee this provided great flexibility and value. I was always. But intimidated how I would out a tracker to measure my miles in my car but the instructions were so simple and I was done in minutes and on the app. Could not speak more highly. Reviewed on: 11th August 2022

Great

I've just renewed to with ByMiles. The business model makes complete sense and you pay a fair price for what you actually use. Not sure why you'd consider the old model whilst ByMiles is available Reviewed on: 11th August 2022

Affordable and efficient

Super affordable insurance, including the pay by miles costs. The app is easy to use and allows you to monitor your use and spending and everything is in one place, including useful numbers rather than having everything in separate bits of paperwork. Cannot fault the company at all and will be staying with them for the unforeseeable. Reviewed on: 11th August 2022

Review

It's been a very good service so far. Haven't claimed so can't comment on that. But have spoke to them a few times and been very easy. But the great bit is the cost. Its perfect for me, i dont drive all the time & I pay on average of £7.50 a month!! Amazing! & I believe the initial cost was £250 for fully com, no claims protection etc which is completely fair for being parked outside the house, as we all know cars get stolen from home all the time or a tree could fall, or a car driving past could wack it so that's great. In total that makes it £340 a year & its a big car Audi A7. Literally can't get better than that. I've tried! Reviewed on: 11th August 2022

Industry disrupting Car Insurance company and very current

Wonderful Model whereby we pay only for what we drive. Seems more fair for the car user. Reviewed on: 11th August 2022

Honest, reliable and innovative

An innovative company which truly cares about their customers Reviewed on: 11th August 2022

An excellent Car Insurance that works for me.

Since I signed up last year (2021) I receive monthly communications by email to let me know my mileage and the total money that will be debited from my account. Customer Service by email is excellent with prompt responses - I highly recommend 'By Miles' Car Insurance. Reviewed on: 11th August 2022

By miles

Had no issues with by miles so far. Cheap. The equipment was easy to install. Good for people who don’t drive over 5000 miles a year. I would recommend to people if they were like me. Everybody I know drive a lot. Reviewed on: 11th August 2022

Simply the best

Cheeper and better, you can track your mileage with the app and know how much you pay at the end of the month, there is a cap for long distance journey Reviewed on: 11th August 2022

Fantastic for low mileage households

If you don’t travel with the car for commuting or use it regularly By miles is fantastic, you can pay a bit for the year then only pay a few pence per mile meaning your monthly bills are much lower Reviewed on: 11th August 2022

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